Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Gibson
from Bronx, NY
Gender:Female
Verified Purchase:Yes
Wonderful sleeping bed
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sevenout
Verified Purchase:Yes
I bought a king years ago, I just bought this queen, they've both been great
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mike O
from Waco TX
Gender:Male
Verified Purchase:Yes
Excellent value. Second mattress we’ve purchased
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jenny03
from Colorado
Gender:Female
Verified Purchase:Yes
Fabulous
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Comfortable, Smells Terrible
on August 30, 2022
Posted by: Kelley78
Gender:Female
Based on comfort alone, this mattress is a great value. However, after 20 days, this thing is still off-gassing. It's nauseating.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , August 30, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're experiencing a smell issue with your mattress. While it is normal for the mattress to have a new product smell, it should dissipate within a few days. Please feel free to reach out to 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot this issue with you.
Written by a customer while visiting Tuft & Needle
Posted by: EmmeS
from San Francisco
Gender:Female
Verified Purchase:Yes
It was easy to move from my lobby into my room, easy to unwrap, inflated on its own. Perfectly squishy and firm. So happy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Good matress
on September 5, 2022
Posted by: LS52
Gender:Female
The same mattress I purchased a few years appears to almost doubled in price..Yikes!
Written by a customer while visiting Tuft & Needle
Posted by: BBBarbara
Verified Purchase:Yes
It’s a bit less firm than I expected.
Written by a customer while visiting Tuft & Needle