Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
It is ok. I still wake up sore and turn a lot. It isn’t as big as I expected for a Queen. Feels and looks like a full size instead. It also doesn’t seem to have fully inflated yet?
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 27, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're not sleeping well on your mattress and that it doesn't seem to have reached its full dimensions. Please reach out to our team directly at 877-842-2586 or support@tn.com and we'd be happy to see how we can help!
Written by a customer while visiting Tuft & Needle
Posted by: Sgodfrey
Verified Purchase:Yes
We’ve had to purchase numerous mattresses w four kids and college to apartments
My daughter says she has never slept so well in her life !
My daughter says she has never slept so well in her life !
Written by a customer while visiting Tuft & Needle
Posted by: ClarissaA
from New Jersey
Gender:Female
Verified Purchase:Yes
We enjoyed the mattress but are struggling to justify the price
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Susan Jane
Verified Purchase:Yes
I was actually disappointed in the mattress. This is the second one i have ordered from you and I thought it was the same on I bought on a previous occasion. My original mattress is much thicker, maybe 12 inches and the new one is much thinner, maybe 9 inches thick. I much prefer the thicker matress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 5, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that your new mattress isn't the same as your previous mattress. The Mint mattress measures at 12" thick and the T&N Original is 9.5" thick. Please reach out to our team at 877-842-2586 or support@tn.com and we'd be more than happy to go over the return or exchange details with you.
Written by a customer while visiting Tuft & Needle
Posted by: S. Goldstein
from New Jersey
Gender:Female
Verified Purchase:Yes
This is our second Tuft and Needle mattress. Our daughter has had one for several years and when it was time to replace our old mattress it was a no-brainer. This mattress is very comfortable and is just right for a compromise between one person who likes a soft mattress and one who prefers firm. This is just right.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: sophiopia
from northern california
Gender:Female
Verified Purchase:Yes
i’ve been wanting one for years, even helped a friend order one. she loved it and now i have one of my own to love!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: T Hat
from Texas
Gender:Female
Verified Purchase:Yes
Comfortable and no set up!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Momma Bear
from Durham, NH
Gender:Female
Verified Purchase:Yes
We love our T&N mattress so much that we bought one for our adult daughter as a gift. She sleeping like a baby on her new mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle