Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Customer Rating
3
Okay overall
on May 2, 2022
Posted by: S1234
from Beaverton, OR
Gender:Female
It’s a nice mattress. It just loses stars for us specifically because we get hot on it, and it’s not totally comfortable for our liking. We will try and exchange for a different one.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 3, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the T&N Original mattress. We're sorry to hear that the mattress wasn't a perfect fit. Please reach out to our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to help with an exchange within the 100-night trial or help troubleshoot any comfort issues you are experiencing.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Please sell the cover separately!
on May 7, 2022
Posted by: coryw777
from Ontario, CA
Gender:Male
I bought this a couple years ago and love it, I really wish I could buy just the cover separately though to change it out. Please do this for your customers. I’d really appreciate it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KarenOL
Gender:Female
Verified Purchase:Yes
We are very pleased with our new mattress - super comfortable - getting a great rest on this mattress!!! Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DK SF
Verified Purchase:Yes
Mattress is very soft not comfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 9, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're not sleeping well on the mattress. If you would like to return within the 100-night trial please reach out to our team directly at 877-842-2586 or support@tn.com. We're always happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from New York
Gender:Female
Verified Purchase:Yes
it is amazing!
Written by a customer while visiting Tuft & Needle
Posted by: C.E.
Verified Purchase:Yes
There quality is held throughout the years. We have bought 3 for various beds and continually get asked where we got the mattress. Delivery is very quick!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happy Mom 894
Verified Purchase:Yes
My daughter raved so much about your mattresses that I bought one for our guest bed. (I hoped she would visit more.) It worked. However, my younger daughter liked the guest bed so much I bought a second mattress for her. This made her so happy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Z Avila
from Oregon
Gender:Male
Verified Purchase:Yes
Just what I needed to get back on a regular sleep schedule. I’ve been sleeping like a baby! Quick delivery, easy set up, and looks so clean.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle