Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: KK22
from Denver, CO
Gender:Female
Verified Purchase:Yes
The mattress is extremely firm, much firmer than our last t&n mattress. Prefer the softer mattress with a lot of support still. Keeping it due to annoyances in return process.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 10, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. Most sleepers will find that the mattress will break in over the first few weeks and your body should adjust to the feel of the mattress. That being said, if you would like to troubleshoot any comfort issues, please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle
Posted by: Erin c
Gender:Female
Verified Purchase:Yes
Very supportive and firm. This is our second tuft and needle and we honestly wouldn’t buy any other bed.
Written by a customer while visiting Tuft & Needle
Posted by: Mio M
from Wallkill, NY
Gender:Female
Verified Purchase:Yes
Great mattress. It’s been great for our backs!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Patrick And Alex
from Il
Gender:Male
Verified Purchase:Yes
Great rest very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NREH
from Arizona
Gender:Female
Verified Purchase:Yes
It was super easy to set up and the packaging made it simple to get up narrow stairs with 90 degree turns. I’m a 130lb woman and I did it alone though it is recommended to have help of course. The mattress protectors fit really well, are easy to put on, and don’t feel cranky or plastic-like which is lovely.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GiaJune
from Pennsylvania
Gender:Female
Verified Purchase:Yes
quality and comfort as advertised.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: K0224
from Longmont, CO
Gender:Female
Verified Purchase:Yes
More form than expected
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tbee
from Kentucky
Gender:Female
Verified Purchase:Yes
The first 2 nights I was thinking this mattress was too soft, compared to the memory foam mattress I previously had. I thought I would fall out of bed at one point. But after that its been great. I sleep well. Wake up feeling refreshed and not sore. I would recommend
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle