Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: KravMaGal
from Arizona
Gender:Female
Verified Purchase:Yes
Really love the mattress and the way it feels. Unfortunately due to my mistake, I ordered a Cal King because I thought that is the size we had but we actually had a regular King. The mattress doesn't fit (match up) with the box spring we have. The sides look a bit uneven and it makes the bed look weird when it's made. Hopefully someday soon we will be able to pets Cal king box to match the top mattress.
I definitely recommend purchasing this mattress is you in the market to buy.
Just make sure you buy the right size.
I definitely recommend purchasing this mattress is you in the market to buy.
Just make sure you buy the right size.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Recommend!
from Ohio
Gender:Female
Verified Purchase:Yes
This is the 5th Tufts and Needle mattress in our house. Every room has it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MattB
Gender:Male
Verified Purchase:Yes
Amazing customer service. Very comfortable organic mattress.
Written by a customer while visiting Tuft & Needle
Posted by: Mary Grace
from New Orleans
Gender:Female
Verified Purchase:Yes
I bought this mattress upon the recommendation of a friend who owned one. It is difficult to try out mattresses without sleeping overnight at Macy's. However, I found this one to be the perfect combination of comfort and support. My back had been bothering me and those problems have been disappearing. I sleep straight through the night and wake up totally rested. What else could you ask?
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ScottT
from Flagstaff, AZ
Gender:Male
Verified Purchase:Yes
Best mattress ever. It was a little too firm but with the topper, it's perfect.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nerak
Gender:Female
Verified Purchase:Yes
This is one of the best mattresses I've ever slept on. No aches or pains felt after a great nights sleep. The mattress is firm and comfortable, and I don't notice my husband's movements at all throughout the night.
I will purchase this mattress again for my guest room when needed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Papa A
from Iowa
Gender:Male
Verified Purchase:Yes
This is the third T & N mattress I have purchased. The first 2 were for each of my adult children's homes so that I would have a good sleep when visiting. This one is for my own home.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: allus2013
from Indiana
Gender:Female
Verified Purchase:Yes
I should've heeded the warnings concerning side sleeping. Not comfy at all. If you sleep on your stomach or back, it's not bad but not great. Woke up with shoulder and neck pain. Some hip pain on occasion, depending on which sleep position I chose. Will be contacting T&N for a refund as soon as I can come up with a game plan for another mattress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 9, 2022
Hi there, we appreciate you taking the time to share your feedback with us. We are sorry to hear you are not sleeping comfortably on your mattress and are happy to help with a return per the 100-Night Sleep Trial. Please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle