Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Cocora
from Glendale, Ca
Gender:Female
Verified Purchase:Yes
It’s been about one month & I’m very happy with my King size mattress! With so many options out there, it was hard to finally make the decision to purchase one and I’m glad I went with T&N. I purchased the Original and so far it’s felt neutral. I’m in SoCal, we’ll see how it feels in the summer, but so far it feels fine. It’s a medium feel for me- not super soft, nor hard just a perfect in between.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: vleebenedetti
from Washington State
Gender:Male
Verified Purchase:Yes
Below average mattress. Pretty shocked that it was as expensive as it was. The edges/corners provide practically no support, and the rest is just "eh."
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , December 21, 2021
Hi there! Thank you for providing your candid feedback. We're sorry to hear that the mattress has not been a perfect fit. If you would like to troubleshoot any comfort issues or start the return process, please reach out to our team directly at support@tn.com or 877-842-2586. We are more than happy to help.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Very comfortable if you like a soft mattress
on December 22, 2021
Posted by: Holly C
Gender:Female
Verified Purchase:Yes
Very comfortable mattress but the edges are very soft and it's easy for a heavier person to roll off. Perfect mattress for my child though!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
2nd one I’ve owned!
on December 23, 2021
Posted by: Blaine in Seattle
from Seattle WA
Gender:Male
I had a Cal King Tuft&Needle Original mattress for 4 years. When I moved to a new apartment that was smaller, I purchased Queen-size Original mattress. Ever bit as wonderful as the first one. It’s the only brand of mattress I would even consider for future purchases. Very comfortable and gives great back support without being too firm.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Majo
from Pgh pa
Gender:Female
Verified Purchase:Yes
My son has this mattress. And when I went to visit him I slept in the guestroom on this wonderful mattress. We stayed for about a week and I could not believe how relaxing this mattress was for myself and my husband. So we decided to buy our own queen mattress. We love it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Hillsboro, Oregon
Gender:Male
Verified Purchase:Yes
Everyone has their firmness preference, and as someone in the middle, I love this mattress. I no longer have shoulder and back pains just from sleeping!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AnBM
Gender:Female
Verified Purchase:Yes
Very comfortable mattress! Delivered quickly too. It opened up very fast. Altogether very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Josh M.
from Gilbert, AZ
Gender:Male
Verified Purchase:Yes
We loved our king bed so much we ordered a queen for the guest room. I am as impressed with the company as I am with the mattress. Customer service is amazing. I could not be happier with my purchases.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle