Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Caroline W
from Richmond, VA
Gender:Female
Verified Purchase:Yes
This is our second T&N mattress purchase (this one for our guest room) and we love it & our guests do too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: jackson b
Gender:Male
Verified Purchase:Yes
I have had the mattress for about 4 weeks and ive been sleeping great. It’s a bit firmer than expected when i sit down on it, however once I lay down and try to fall asleep it’s the perfect amount of support and comfort. Very easy set up, no smell, and no wait time necessary before enjoying a good nights sleep. I have also shared the bed, and noticed no movement from the other side.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: B. Daily
from Havertown, PA
Gender:Female
Verified Purchase:Yes
Everything (frame, foundation + mattress) arrived on a timely basis.
Easy to assemble and the mattress is extremely comfortable.
Was able to attach the frame to my queen size antique headboard without difficulty.
Very satisfied.
Easy to assemble and the mattress is extremely comfortable.
Was able to attach the frame to my queen size antique headboard without difficulty.
Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lydia Martin
from Souderton, PA
Gender:Female
Verified Purchase:Yes
Love it. We have our best sleep every night on it! Never loved a mattress more!
Written by a customer while visiting Tuft & Needle
Posted by: Danielle C
from Clinton twp, Mi
Gender:Female
Verified Purchase:Yes
We love our mattress, it is so comfortable!! Best sleep ever!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Debs
from Sc
Gender:Female
Verified Purchase:Yes
Softer than expected
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , November 15, 2021
Hi there! Thank you for taking the time to share your thoughts on the mattress. We are sorry to hear that the mattress is softer than you had hoped. If you are within the 100-night trial and would like to move forward with a return or would like to troubleshoot any comfort issues, please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Sleepy Sam
from Washington, DC
Gender:Male
Verified Purchase:Yes
It does not feel supportive enough, my back tends to ache in the mornings.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 15, 2021
Hi there, thank you for taking the time to share your thoughts with us about the T&N Original Mattress. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Sandy D
from Kentucky
Gender:Female
Verified Purchase:Yes
Purchased for guest room,, everyone that has slept on it says big improvement over the old mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle