Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: S. S.
from New York, NY
Gender:Female
Verified Purchase:Yes
Nice overall but a bit too soft for us.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there! We appreciate you taking time to leave a review and will share your candid feedback with our product team. If you need help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Aust
from Seattle, WA
Gender:Male
Verified Purchase:Yes
First time waking up without back pain in years
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleep like a baby
from California
Gender:Male
Verified Purchase:Yes
No more restless nights for me. I have taken pills to sleep better on my old mattress but didn't realize i needed to change it. My wife suggested to change the mattress and now i fall asleep in five minutes. Two thumbs up....money well spent.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Alex R.
from Royal Oak, MI
Gender:Male
Verified Purchase:Yes
The mattress was a little firmer than we would have liked, also seems to sleep a bit warm and retain heat.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. Thank you for taking time to leave a review and share candid feedback. We'll pass your comments along to our product team. In the mean time, if you'd like to troubleshoot the heat and firmness issues, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jamie G
from Phoenix AZ
Gender:Female
Verified Purchase:Yes
This mattress is heaven!!! We have 3 in our home now! Thank you!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Truly, an excellent mattress
on June 23, 2020
Posted by: Grif
from Wooster, OH
Gender:Male
Quite simply, I have never had a better night of sleep than on my T&N mattress and, now that I’ve had it for a couple of years, it is wearing very well I think due to the fact that it doesn’t have so many layers of foam, but rather a few, multi purpose layers. It carries heat away from my human furnace body and yet my wife, who married me for that reason, can remain warm all night. I’m considering buying another for my guest room.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: The Wife
Gender:Female
Verified Purchase:Yes
It is comfortable for sleeping, but memory foam makes intimacy difficult. No bounce.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. Thank you for taking time to share feedback with us. We'll pass your comments on to our product team. If you'd like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Emilyk092
from Concord, NH
Gender:Female
Verified Purchase:Yes
I’d say the mattress runs on the firmer side, not so much medium but after a week of adjustment going from a very soft mattress to this one, we’re very happy. The only downside we found, when our mattress arrived there was some pilling and pulled threads on the cover of the mattress right when it was unwrapped. I left it attached because I was afraid if I cut it the whole thing would unravel!
Overall, very happy with the mattress and the softness/quality of sleep. I think if I had reached out about the cover quality, they might have had a way to fix it? But I didn’t want to go through the hassle of having to return a mattress during COVID or have people in the house picking it up.
Overall, very happy with the mattress and the softness/quality of sleep. I think if I had reached out about the cover quality, they might have had a way to fix it? But I didn’t want to go through the hassle of having to return a mattress during COVID or have people in the house picking it up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle