Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Michelle A.
from AZ
Gender:Female
Verified Purchase:Yes
This mattress is so comfortable and I sleep so much better! I sleep through the night and wake up with little to no pain. This mattress is a must!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Best Sleep
from Greece, NY
Gender:Male
Verified Purchase:Yes
Very comfortable from the first night of use and continues to bring ongoing great sleep and comfort!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jake81
from Peoria az
Gender:Male
Verified Purchase:Yes
Very uncomfortable. Really firm.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 1, 2021
Hi there. Thanks for sharing candid feedback about your experience. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jaimee
Gender:Female
Verified Purchase:Yes
We’ve had this mattress almost two months now and it’s so comfy. I love that I’m not sinking down and it’s still just as cozy and firm as when we bought it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ElizabethB
from Portland, Maine
Gender:Female
Verified Purchase:Yes
I found this mattress to be extremely comfortable- like very very comfortable! However, I both sleep cold, and I keep the bedroom at like 60 degrees overnight and was SO hot and sweating on this mattress. I let it go for about two weeks then returned for the mint mattress. I do find the mint to be a bit softer and I’d prefer the firmness of the original mattress, but it is definitely not as hot. I’m not sure if the mint really does sleep colder or if I got used to the mattress change over a couple of weeks... either way customer service was amazing, and both mattresses are super comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: D Woods
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
Incredible. The bed is so soft, yet so supportive. I nebulously understand the description that it helped relieve pressure points, but actually experiencing that has been amazing. 12/10 Goldblums.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jd26
from Chandler, az
Gender:Female
Verified Purchase:Yes
Overall love the company, ease of process, the mattress was on my door next day with standard shipping. As far as the mattress, it’s nice but a little firm for my liking. I will be shipping around to see if I can find something a little softer.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 1, 2021
Hi there. Thanks for taking the time to leave a review. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Colleen T
from Tennessee
Gender:Female
Verified Purchase:Yes
It’s wonderful! I was worried it would make me sweat because I had heard foam mattresses were hot - but it hasn’t been a problem at all. I feel like my body is perfectly supported.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle