Maybe the only company on planet earth that 100% truly delivers on everything the say. The communication level is incredible always keeping you informed on purchase. I love the down pillows highly recommended, and the bed erased my back ache immediately.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
i was so excited about this mattress its nice but not firm i wake up with my back hurting throughout the night and every morning i don't think I want to keep it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 31, 2021
Hi there. We appreciate you taking the time to share feedback with us. We're sorry to hear the mattress is not as comfortable as expected and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle