Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Roshan
from Buena Park, CA
Gender:Male
Verified Purchase:Yes
Maybe the only company on planet earth that 100% truly delivers on everything the say. The communication level is incredible always keeping you informed on purchase. I love the down pillows highly recommended, and the bed erased my back ache immediately.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: S Mintz
from Washington, DC
Gender:Female
Verified Purchase:Yes
Super comfortable and easy ordering/shipping process.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nighty night
from Boston Ma
Gender:Female
Verified Purchase:Yes
Best mattress I’ve ever had it’s fabulous don’t waste your money on others these are the best!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Rose S
from Youngstown Ohio
Gender:Female
Verified Purchase:Yes
i was so excited about this mattress its nice but not firm i wake up with my back hurting throughout the night and every morning i don't think I want to keep it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 31, 2021
Hi there. We appreciate you taking the time to share feedback with us. We're sorry to hear the mattress is not as comfortable as expected and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: S.R.
from Round Rock, Texas
Gender:Female
Verified Purchase:Yes
So comfortable! Very soft mattress.
Written by a customer while visiting Tuft & Needle
Posted by: Jenn300
Verified Purchase:Yes
I love this bed so much. It's so conturing and soft. Not to soft or to firm. I sleep like a log. If logs slept.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: katemate419
Verified Purchase:Yes
Great / comfortable bed!
Written by a customer while visiting Tuft & Needle
Posted by: JMey
Verified Purchase:Yes
Great mattress, very comfortable. Perfect for my Murphy bed.
Written by a customer while visiting Tuft & Needle