Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Jen Gg
from Ct
Gender:Female
Verified Purchase:Yes
So comfortable, daughter loves it
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Iris Tack
Gender:Female
Verified Purchase:Yes
Very comfortable and perfect for all sleeping positions.
Written by a customer while visiting Tuft & Needle
Posted by: Hayli
from Rochester, NY
Gender:Female
Verified Purchase:Yes
The mattress was great but wanted a little more “softness.” They sent me the topper for free and it made it even more amazing!! Will recommend to everyone! Thank you!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Queen of Sleep
from Central California
Gender:Female
Verified Purchase:Yes
I have never had a mattress that felt so good to my back. I have had the best sleep ever since purchasing this mattress. I have been telling all my family and friends about this mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Reba5
Verified Purchase:Yes
The mattress was actually much too soft for me, it’s a great mattress. Just didn’t work for me, however. The tuft and needle customer service is outstanding and it was a no questions asked scenario! Would recommend 10/10
Written by a customer while visiting Tuft & Needle
Posted by: Okay
Gender:Female
Verified Purchase:Yes
It’s a fine foam mattress. And that’s pretty much it. It doesn’t really matter how much “cooling technology” companies come up with to market the mattresses. If you sleep hot you will have some rough nights, but overall it’s comfortable especially for the price.
Written by a customer while visiting Tuft & Needle
Posted by: TH..
Gender:Male
Verified Purchase:Yes
The original mattress we purchased was much thicker and more comfortable. i don't recal us having to select an option or type, as it was the only one available at the time. Maybe the new, lower cost mattress option comes with less than the original one did. But we've inadvertently downgraded now. The mattress is still better than any regular spring mattress. But it's nowhere near as comfortable as our original T&N mattress
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there. We're so sorry to hear your mattress hasn't been what you were expecting. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: E Spence
from Murfreesboro, TN
Gender:Female
Verified Purchase:Yes
We are loving this mattress for my four-year-old. We were having issues with him sleeping through the night in his toddler bed, so we moved him to a twin and after much research, went with the T & N mattress. His sleep has greatly improved and he says his bed is so comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle