Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has been too soft for you and will pass your comments along to our Product Team. If we can help with anything moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
my husband and i set out for a memory foam mattress and originally planned to get a purple, layla, or nectar because these were the most popular ones we’d heard of and were able to try out in different stores. we made a post on social media asking for recommendations between the 3 and had more people recommend T&N. we went out on a limb and trusted our peers even though we never got to test it out on in any department store. not only was it cheaper than the other options but it’s just as comfy. 100% satisfied with our purchase. i’ll never buy anything else.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We love this mattress! It hugs your body perfectly for all night comfort and is the perfect firmness for a good nights rest. My only qualm is how thin it is, but that doesn’t take away from the quality. I’d just recommend getting the box spring if you like a higher bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle