Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: MJK7
Verified Purchase:Yes
Soft, but supportive. Very comfortable. Even for a big guy. Much higher quality than the 2 much more expensive bed-in-a-boxes we tried before.
Written by a customer while visiting Tuft & Needle
Posted by: Katelb
Verified Purchase:Yes
I really do love this bed. We bought this mattress more for my husband’s tastes, but after a back aching week (two week?) start, I now get enough support from it, too. I’m glad I didn’t give up on it. It’s the most comfortable mattress we have owned.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Judy W
Verified Purchase:Yes
Love this mattress!! The most comfortable ever! And what an easy way to buy!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Stony Point NY
Gender:Female
Verified Purchase:Yes
The quality is just!!! And sooo comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GabeVC
Verified Purchase:Yes
Bought this for my kid, he loves it, maybe too much. Back pain is gone, and spends all day in bed
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on January 10, 2021
Posted by: StephanieR
from Virginia
Gender:Female
We purchased the original mattress roughly 5 years ago and its held up exceptionally well. We had a traditional mattress before that didn’t last this long. My husband is a back sleeper, while I’m a side sleeper, and it suits both of us just fine. It’s super comfortable and supportive. We will definitely be buying another when this one finally needs replacing, but we don’t expect that to be anytime soon.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kara S.
from Scottsdale, AZ
Gender:Female
Verified Purchase:Yes
I love my mattress so much, it's hard to get ot of bed. I look forward to bedtime. I was sleeping on an old mattress and having aches and pains daily. This mattress is firm, but soft would buy another in the future.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Firm for smaller people, but eventually softens
on January 10, 2021
Posted by: Madison94
Gender:Female
Verified Purchase:Yes
This mattress is on the firmer side. Be aware if you’re lightweight that it took mine 5-6 weeks to soften enough to be comfortable. So far, it’s holding its shape well and the offgassing smell went away very quickly!
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there! Thank you for taking time to leave a review and share your experience with our team and others who may be considering a purchase with us. We're happy to hear you've adjusted to the mattress and are enjoying it so far. Don't hesitate to reach out to support@tn.com or 877-842-2586, if we can help with anything moving forward.
Written by a customer while visiting Tuft & Needle