Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: MissC
from Southwest
Gender:Female
Verified Purchase:Yes
It's way too hard even with the pad on top. I'm in pain.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has felt too firm for you, even with the topper. We will pass your comments along to our Product Team. If you need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: GregK
from Cincinnati, Oh
Gender:Male
Verified Purchase:Yes
We purchased our 1st Tuft & Needle a little over 2 years ago for our Condo in Florida. That mattress had really impressed us, hence the reasoning behind the purchase of our 2nd one! The only real issue is that our new one feels somewhat firmer than the 1st one--however sleeps very well whether on our backs or sides. We are very pleased overall and the price just enhances the overall experience. What are you waiting for?
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Litz
from Wilmington, DE
Gender:Female
Verified Purchase:Yes
This is our second Tuft & Needle mattress! We love them. It is immediately comfortable if you are looking for a firmer mattress and the price can’t be beat.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Slig
from South Dakota
Gender:Male
Verified Purchase:Yes
Great matress. Very comfortable. Shipping was fast.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mishelle Xi
Verified Purchase:Yes
Exactly what I wanted. Nice and firm.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
An affordable night's sleep
on January 8, 2021
Posted by: Erin_2020
from Des Moines, IA
Gender:Female
My partner and I were in the market for a mattress in September and we chose Tuft & Needle largely due to its affordability - we figured we could try it out and if we didn't like it we could always just return it or get a nice mattress pad to put on top of it. However, we ended up loving it! It's a great balance of cushy while still offering good support. For reference, my partner is a 23-year-old man, 5'7" and around 125 lbs, and I am a 22-year-old woman, 6'1" and around 165 lbs, we have a queen, neither of us have any sort of back problems, and we both primarily sleep on our sides. The mattress also arrived earlier than expected in just a couple days, which was especially great since we were expecting delays due to COVID.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Vira
from Fl
Gender:Female
Verified Purchase:Yes
Very good mattress. Easy to unpack. No small. My son is sleeping very happy.
Written by a customer while visiting Tuft & Needle
Posted by: Ryan Jo
from Ohio
Gender:Male
Verified Purchase:Yes
Great quality mattress especially for the price!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle