Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Nice bed
Gender:Female
Verified Purchase:Yes
Bought this as my four year olds first big boy mattress and we love it! I end up sleeping with him and we both sleep well! Very comfy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J in LA
from Los Angeles
Gender:Male
Verified Purchase:Yes
Love it. Great mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brian N
Gender:Male
Verified Purchase:Yes
We bought this for our son and it has been wonderful. Very comfortable, balance of firmness, and high quality.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: don't have a name
from CA
Gender:Female
Verified Purchase:Yes
Love the mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lidsam
Verified Purchase:Yes
Amazingly comfortable mattress for my daughter
Written by a customer while visiting Tuft & Needle
Posted by: No no name
Verified Purchase:Yes
Y’all always never disappoint
Written by a customer while visiting Tuft & Needle
Posted by: DavidH
from SF
Gender:Male
Verified Purchase:Yes
This felt amazingly comfortable right from the off. I have sleeping deeply on it with no problems.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Not worth it
on January 6, 2021
Posted by: Jlag3
Gender:Female
I purchased a king size mattress around May of 2020. Initially it seemed like a comfy bed. By September my spouse was waking up with back pain on the regular due to the lack of support the mattress provides. Unfortunately we have not been in the position to get a replacement mattress and he has often resorted to sleeping in another room to avoid the pain. That initial comfy feel was short lived so beware of potential issues months into using the mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review and share your experience. We're sorry to hear the mattress has not been a good fit for you and will pass your comments along to our Product team. If our Customer Experience team can be of any assistance moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle