Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Nina & Joe
from Chicago, IL
Gender:Female
Verified Purchase:Yes
The bed has no edge so it's completely smooth all around. This cuts off room because you can't get too close to the edge if you don't want to slide right off (almost happened a few times). This should come standard and no one should have to pay extra for this. Other than that, it is not a side sleeper friendly bed so it is a generally hard bed. No other complaints.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: sheba
Gender:Female
Verified Purchase:Yes
Extra comfy
Written by a customer while visiting Tuft & Needle
Posted by: Nathan in KS
from Kansas
Gender:Male
Verified Purchase:Yes
Overall a comfortable well made mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Holly5
from Colorado
Gender:Female
Verified Purchase:Yes
My daughter found the original mattress to be too firm, but we were able to donate it to a family in need and get a full refund.
Written by a customer while visiting Tuft & Needle
Posted by: BeccaSteph
from CO
Gender:Female
Verified Purchase:Yes
Love my new mattress! Immediately started having better sleep
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dylan M
from New York
Gender:Male
Verified Purchase:Yes
Great product. Great business and great customer service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: M. Pepper
Gender:Female
Verified Purchase:Yes
This mattress is comfortable overall, but just missing the mark. It’s not as thick as a standard mattress so sheets fit too loose. The mattress is softer than my liking, and the edges sink a lot when you sit on the edge. I have the Mint mattress also and it is much more comfortable. I’d recommend this for a low cost mattress that’s overall fine, but nothing special sadly.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there! Thank you for taking time to leave a review and share your experience with our team and others who may be considering a purchase with us. We'll be sure to pass your comments along to our Product team for consideration. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Denise Catherine
from New Hampshire
Gender:Female
Verified Purchase:Yes
We like it a lot. I at first thought it was not firm enough, but it is perfect for us.
Written by a customer while visiting Tuft & Needle