Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Anonymous
Verified Purchase:Yes
I really want to give it a 4.5 instead of 4 mainly because it doesn't feel that cooling. Otherwise I had no issue with this.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Easy to acquire. Comfortable mattress. We used the mattress for a couple of weeks while waiting for our queen. Now it is our guest room mattress. No complaints. Very comfortable. So far we've had one guest who made a point of saying how comfortable the bed is.
Was delivered without issue.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
We bought two of these for our little girls and they love them. My husband and I have both slept on them as well and we love them too! Personally the customer service was the cherry on top of these beautiful mattresses. They are exceptional.. I have yet to experience better customer service from any other business out there.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from East Hampton, New York
Gender:Female
Verified Purchase:Yes
Comfortable,good support,very happy
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Bloomfield, NJ
Gender:Female
Verified Purchase:Yes
Love this mattress, I’ve been getting great sleep! I recommend letting it air out for the time given. For me at 180lbs, it’s not too soft and not too firm which is exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from New Jersey
Gender:Female
Verified Purchase:Yes
The bed is harder than I’d like
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
I love my mattress! Easy to order, great customer service when I was worried about when it was being delivered and I wouldn't change a thing! I'm a student who just moved into my first apartment and it was easy to move and set up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Massachusetts
Gender:Male
Verified Purchase:Yes
It's a quality mattress for the price. The first one I've ever bought. I was happy with it but it was a bit too firm for me, so I returned it. Very smooth return process. No complaints at all. I would add a mattress topper or go up to the Mint for a softer feel.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle