Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Health Coach
from Missouri
Gender:Female
Verified Purchase:Yes
In July we purchased three mattress and just recently purchased a fourth for our grandson. Three out of the four are excellent!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: jodilissa
Gender:Female
Verified Purchase:Yes
My bed is very uncomfortable. i wake up with back pain everyday. ive purchased a bed before and it was great. i dont know why this one isnt as good.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 24, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear you've been uncomfortable on your new bed. It looks like you've already touched base with our support team to troubleshoot. If you'd like to move forward with an exchange or return under the 100-Night Sleep Trial, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: GinF
Verified Purchase:Yes
Arrived in a timely manner, unpacked and "inflated" just as the directions stated, and it is a SUPER comfy mattress! I've only been sleeping on it for about a month now, and I hope this mattress maintains it's comfort level for years to come!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nate H
from San Luis Obispo
Gender:Male
Verified Purchase:Yes
I've been sleeping great. Really pleased with the hardness of this mattress. The cooling system actually seems to work also.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: New fan
Verified Purchase:Yes
Excellent quality and comfortable mattress with very quick and easy delivery. Highly recommend.
Written by a customer while visiting Tuft & Needle
Posted by: C.C.
Gender:Female
Verified Purchase:Yes
It is beyond comfortable. I did not realize how little we were sleeping until we had a full night sleep on this bed! We used to dread bed, knowing it was going to be a rough sleep but now we can't wait to get a full nights rest!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: YaYa
from N Texas
Gender:Female
Verified Purchase:Yes
This is the 4th and 5th mattress we have purchased in the past few years. They do an excellent job and it is a great product.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Good Sleep
on September 21, 2020
Posted by: SoundAsleep
from Florida
Gender:Female
I bought this mattress 6 months ago after a ton of research. It did arrive on time, but the box was smooshed in one corner. This did have a permanent effect on the mattress, in the corresponding corner of the mattress. This is not a problem for me, no one sleeps on the last 2 sq inches of a mattress. It has been the perfect firmness for me thus far. I am really happy I went with this purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle