Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: phyang
from Hampton, virginia
Gender:Female
Verified Purchase:Yes
Love love love the mattress. I got my first tuft & needle from my auntie who was selling theirs cause they decided to get a bigger mattress. After my first ever tuft & needle, omg, i can never go back to a regular bed. Since i moved and left my king size behind, i know i needed to myself another same type of mattress. So thats why i made my purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mr. Lister
from San Francisco
Gender:Male
Verified Purchase:Yes
Nicely firm. Edges of bed don’t hold shape, but that’s expected from fully foam. Great value. No idea about their environmental practices. Great guest room bed.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 17, 2020
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will share it with our Product team. If you need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Rebecca- CA
from Salinas, CA
Gender:Female
Verified Purchase:Yes
My daughter loves her new mattress. The mattress we ordered has good quality and comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: thesswatsons
from Idaho
Gender:Male
Verified Purchase:Yes
We purchased a king for the lake cabin, and we will now be buying one for our house. Awesome bed and so comfy.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Lake forest, Ca
Gender:Male
Verified Purchase:Yes
Very uncomfortable and sinks too much. Can I get a return process started for this product? I believe I am within my 100 day guarantee window
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Dawn R.J.
from Seattle, WA
Gender:Female
Verified Purchase:Yes
Best money I've spent in a long time. My sleep quality has improved so much and I tell anyone and everyone where I purchased my mattress. Your involvement with charities was also a selling point.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Labshack
from Maryland
Gender:Female
Verified Purchase:Yes
I love this mattress! It has support, but, is still soft. I am going to order another one!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Huahinegirl
Gender:Female
Verified Purchase:Yes
I bought this for a guest bedroom as I did not want an expense for a mattress. My granddaughter was getting a sore back from her mattress. As she was leaving for college in a few months, her parents did not want to invest in a new expensive mattress so I gave her my guest room mattress.
Her back issues went away. And because of covid, she is not going to the dorm.
Since it seems like this is a great mattress, I gave her mine and ordered another for my guest room.
Written by a customer while visiting Tuft & Needle