My wife and I really wanted to love this mattress, and there is a lot to like: good quality construction, and probably the best value of any of the big mattress-in-a-box brands based on price alone. However, we're going to end up returning/donating it: it's just too firm for our taste. Definitely more of a "7/7.5" on the mattress hardness scale that apparently exists according to all the mattress websites out there. If you like a firmer mattress, might be a good option for you, though.
Written by a customer while visiting Tuft & Needle
After purchasing and returning a mattress from another company, my partner and I were really sick of the mattress-buying process. I did so much research and we were still unhappy with our choice! Feeling annoyed, I went back to the drawing board. Luckily a colleague of mine had just purchased a Tuft&Needle mattress and couldn’t stop raving about it - we decided to give it a try. So happy we did! I love the plush/firm balance. Never expected that a coil-free mattress could be so supportive!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Good mattress for the price- not as firm as I would have thought
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - we appreciate you purchasing and giving us a try. If the comfort is not to your liking, our team can always assist with a return. Feel free to email us at support@tn.com and we'll go over those details with you.
Written by a customer while visiting Tuft & Needle
I have always had a hard time sleeping because of many joint problems and back pain. I have to say this mattress is worth every penny. I've been able to get a solid 7-8 of sleep without waking up from pain since the first night. It's the perfect firmness and give, doesn't get hot, and a great height. Thank you Tuft and Needle!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle