Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Tiffany & Allison
from Houston, TX
Gender:Female
Verified Purchase:Yes
Our Tuft & Needle Mattress was much more comfortable than expected! We ordered it during the beginning of the COVID pandemic and still received it within 4 days. The unpacking process was incredibly easy and we were able to sleep on it that first night. I called customer service in the beginning of the purchase and they were extremely helpful with helping us decide the best mattress for us; and I definitely agree with the comfort level they gave!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chelle
Verified Purchase:Yes
Although it didn’t work out for us and was a bit too hard and we missed having reinforced edges, the customer service at tuft and needle was top notch and above and beyond in the whole return process. Can’t recommend enough.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Teek
Gender:Female
Verified Purchase:Yes
I unboxed my queen mattress on my own, which is totally doable, but an extra set of hands are recommended. I didn’t notice any chemical odor coming from the mattress, and it inflated to its full size within a matter of minutes! The first few nights were like sleeping in a cloud, but over time, the mattress became firmer. I was hoping for a mix of firm, yet plush, but, this mattress is more on the firm side. I contemplated ordering the hybrid at first, but, it wasn’t in the budget. I really should’ve sprung for topper to make this bed PERFECT. I feel supported while laying in it and it’s holding up beautifully. It’s a great mattress. I’d definitely buy again, but I’d save for the hybrid. If you want a quality mattress at a fair price, the original model is where it’s at. I’d just suggest if you want a layer of plushness, get the topper. I wish I had.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JJ1234
Verified Purchase:Yes
We love it and are sleeping much better! It was a little firmer than expected for us being side sleepers so we did purchase the mattress topper but with that on top it gives it the firmness we were looking for!
Written by a customer while visiting Tuft & Needle
Posted by: Benji
from Providence, RI
Gender:Male
Verified Purchase:Yes
Cool, comfortable foam mattress that is also surprisingly firm and supportive.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jess D
from Arizona
Gender:Female
Verified Purchase:Yes
We love our mattress. My husband has had back pain for the last few years and this mattress has helped immensely. It’s the most comfortable mattress at an incredibly responsible price and so easy to order/have delivered. We couldn’t be happier
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: S R M
from Cupertino, CA
Gender:Male
Verified Purchase:Yes
This bed is just the right balance between soft and firm. There is just enough give so that my body is supported but not so much that I feel like I'm sinking. I am primarily a back sleeper, but on the occasions I lie sideways or even on my stomach, it can accommodate me well enough. The mattress also does a good job of staying cool and aerated.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RABU
from Portland, OR
Gender:Female
Verified Purchase:Yes
It's really a great mattress. Before this I was sleeping on a typical American style massive mattress and box spring. It was too soft and wasn't supporting my body while I was sleeping. This Tuft and Needle mattress is pretty light for its size, which will be nice when it comes time to move. I would highly recommend this mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle