Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Ts...
Verified Purchase:Yes
Sleeps hot
Comfortable and firm
Comfortable and firm
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 13, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress hasn't met your expectations. If you'd like to troubleshoot, share more feedback, or need help with a return, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Youbetya
from Minnesota
Gender:Male
Verified Purchase:Yes
Firm with give
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dougert
Gender:Male
Verified Purchase:Yes
Firmer than what I had hoped but I do enjoy the king size.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 13, 2020
Hi there. Thank you for taking time to leave a candid review about your experience so far. We appreciate your feedback and will make sure it is shared with our product team. If you would like to troubleshoot or need help with anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Emilyb
from Columbus,OH
Gender:Female
Verified Purchase:Yes
I’m a stomach sleeper & the mattress was too firm. I quickly ordered a mattress topper and now I couldn’t be happier.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 10, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress felt too firm and will share this feedback with our product team. It sounds like you've found a solution in using a topper, but please reach out to support@tn.com or 877-842-2586 if we can help in any other way.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from hatfield ma
Gender:Male
Verified Purchase:Yes
I'm so happy that I replaced the guest bed with this wonderful mattress. I didn't expect to be at my parents for this long, but do to Covid and being "home" for months, the old hammock-like mattress wasn't going to do it. My aunt said she slept on one of these mattresses at an Air BnB once and it was great! I was receiving ads from almost every mattress company on instagram and facebook, but figured I'd trust my aunt. She said it was one of the best mattresses she'd slept on. The price was right so I hunkered down and purchased it without further searching. My back pain was gone two nights after sleeping on this dream. I need to replace the boxspring and maybe level out the bed because it's old, and even with an amazing mattress I still roll a little because the floor is slanted. It's been a couple months now and it still makes me sleep in. My parents hate that part, but what is a 34yo out of work theatre production Mananger to do? . . . Tend Chickens?. . . YES but also SLEEP!
Thanks Guys!
Thanks Guys!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Delighted sleeper
Verified Purchase:Yes
Fantastic purchase! I was worried about a few things. Potential smell, and firmness being top of mind. Happy to note that there was no smell at all and the mattress was perfectly usable from day 1. Within minutes of unwrapping it was fully inflated and ready. And while it is a bit softer when you sit on it, once you lay down it carries the weight nicely and the result is a reasonably firm experience. Overall very happy with the purchase and willl gladly buy again.
Written by a customer while visiting Tuft & Needle
Posted by: JessicaS
from Lunenburg, Virginia
Gender:Female
Verified Purchase:Yes
We have had a queen size tuft and needle mattress for about 4 years and still love it. The fact that it is still so comfortable after 4 years is why we have purchased a twin size mattress for each of our kids. We knew that it would be worth the investment. They love their new beds!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Annapolis, MD
Gender:Female
Verified Purchase:Yes
Because we were so thrilled with our T&N purchase of a Queen for our home, we bought a Full for the aft cabin of our boat! Cannot even begin to express how wonderful we feel after such a great night’s sleep on the boat- what a difference! It’s like sleeping at home, only better! Always recommending to friends and family! Thank you, T&N!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle