Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Noel Zed
Verified Purchase:Yes
Like a cloud! I’m pleased with the product!
Written by a customer while visiting Tuft & Needle
Posted by: K. Keys
from Sandy, UT
Gender:Female
Verified Purchase:Yes
The mattress, the Original, is a great mattress. It came highly reccommended from all my co-workers who have one. It just didn't work out for my body, but it will for someone else -- it was donated to a charity. The charity was thrilled to receive it. I bought a Mint mattress, bed frame, and the mattress topper; that's what my body needed. I am sleeping so well!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Cranberry Township, PA
Gender:Female
Verified Purchase:Yes
This bed is so comfortable we love it!
Written by a customer while visiting Tuft & Needle
Posted by: LBinTX
Verified Purchase:Yes
Very comfortable but a little more firm than I expected. I had no issues with odors and it puffed up fully within couple of hours. Very satisfied so far.
Written by a customer while visiting Tuft & Needle
Posted by: Ron E
from Orlando, FL
Gender:Male
Verified Purchase:Yes
Mattress is firm. I've been waking up sore in some areas.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 13, 2020
Hi there. Thank you for taking time to leave a candid review about your experience so far. We appreciate your feedback and will make sure it is shared with our product team. If you would like to troubleshoot or need help with anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Dood
from Oregon
Gender:Male
Verified Purchase:Yes
Super comfortable mattress! It was a little bit more firm than I was thinking, but that was right out of the box, as expected. After just a few nights, it began to soften up to a perfect firmness. Also, the out-of-box smell was gone in about 24 hours with an open window right above the mattress the whole 24 hours.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: K Lau
from San Francisco
Verified Purchase:Yes
This mattress is very comfortable and gives me a great sleep. Definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ECal
from Chicago
Verified Purchase:Yes
Very fast shipping (even during a pandemic), great packaging, super comfortable mattress. I finally feel like a grown-up!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle