Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 26, 2020
Hi there, we appreciate you writing a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress because of the firmness. If you're open to troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
I didn't think I would love a firm mattress, but to me and my partner it's perfect! Definitely are sleeping better and was worth the upgrade. Would reccommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Very comfortable, so much better than a traditional spring mattress. Easy setup since it’s delivered in a box that you can carry to your bedroom. Doesn’t seem to hold heat like a traditional mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
My husband LOVES this bed because he loves firmer mattresses. I like a more cushiony mattress (but can sleep on most anything). We will likely buy a little topper for this and it will be perfect for both of us! The mattress was SUPER easy to set up and good quality!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle