Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Happy shopper
from Oklahoma
Gender:Female
Verified Purchase:Yes
Couldn’t have a better mattress. This is my 5th mattress that I’ve purchased.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kathleen W
from New Hampshire
Gender:Female
Verified Purchase:Yes
Love this mattress. It was easy to order and arrived at my doorstep within a week. I was in the process of moving cross country and wanted a new mattress that I could easily transport. It comes rolled up in a box and when taken out, the mattress fluffed up in minutes like it had never been in a box for weeks. I was a little worried that it would be too firm and a wouldn’t like it, but it actually feels softer than my old conventional mattress and is quite comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Danielle L
from Michigan
Gender:Female
Verified Purchase:Yes
It’s a little more stiff than we were hoping, but a good bed for the price!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. We appreciate you leaving a review and are sorry to hear the mattress is feeling too stiff. If you would like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Liam M
Gender:Male
Verified Purchase:Yes
Memory foam feels nice overall, I love how my back doesn't hurt anymore, but for someone who sleeps on their sides it give you very little support for you're neck, overall good but I can't give you the 5 starts, am sorry.
Written by a customer while visiting Tuft & Needle
Posted by: Emily A.
from Portland, ME
Gender:Female
Verified Purchase:Yes
So far my experience with this mattress has been great! A no-brainer to set up and very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: John18202
from Drums Pennsylvania
Gender:Male
Verified Purchase:Yes
I will never buy another old style mattress again!!! This is the second T&N mattress. We loved our first.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hannahw
from Portland me
Gender:Female
Verified Purchase:Yes
Good product for what we paid. Feels solid but not as firm as I expected and holds some heat.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. Thank you for taking time to leave a review and share candid feedback with us. We'll pass your comments along to our product team. In the mean time, if you'd like to troubleshoot or need help with anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: John K
from Omaha
Gender:Male
Verified Purchase:Yes
Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle