There's no accounting for taste, but I ended up putting a pillow topper on mine after the requisite week to inflate. That being said, the price and convenience can't be beat.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress feels too firm for you. If you're open to troubleshooting or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
i love this bed. this is our second OG T&N. The OG is just too perfect to even try the Mint or Hybrid IMO. The first week on it is a little uncomfortable but it's gotta get to know ya. once you're acquainted it's pure bliss from there!
Written by a customer while visiting Tuft & Needle