Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: SarahD
Gender:Female
Verified Purchase:Yes
I was really looking forward to getting this mattress and actually having a peaceful sleep. Though I feel like I’ve given this mattress a decent chance I still wake up with a sore upper back and I don’t sleep as well as I did on my prior mattress. If you like stiff mattress and are on a budget I’d recommend this mattress. I also recommend weighing ALL your options first before you consider this mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 23, 2020
Hi there and thanks for your review. We're sorry to hear the mattress has not been as comfortable as you expected and that you've been waking up sore. If you're open to troubleshooting or need help with anything else, please reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Scott26
Verified Purchase:Yes
Ok and convenient but nothing special.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 23, 2020
Hi there. Thank you for your review. If you have any questions or concerns moving forward, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Travis h
from Watertown ny
Gender:Male
Verified Purchase:Yes
Very firm. But absolutely amazing, every night I crawl into bed I wish I would have been there all day.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lauren G.
from Dayton, OH
Gender:Female
Verified Purchase:Yes
Excellent, excellent, excellent. Mattress is high quality and comfortable, firm but not too firm, and you can't beat the price. Customer service is some of the best I've experienced—I'll be recommending Tuft and Needle to everyone!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jenna0444
from Rock Hill, SC
Gender:Female
Verified Purchase:Yes
Love this mattress! It has exceeded our expectations in almost every way. My only dislike is that it sleeps hot. We’ve had to buy cooling mattress toppers to try and help.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jank
from Longmont, CO
Gender:Female
Verified Purchase:Yes
Terrific. Our fourth mattress from T & N. Always reliable. Always dependable, always comfortable, always affordable. T&N our choice
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Phillips
from Kansas City, MO
Gender:Female
Verified Purchase:Yes
Had the mattress for almost 2 months now. I’m sleeping so much better than I did before!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Beca
Verified Purchase:Yes
It’s my second purchase. It is comfortable from the first nights rest. I bought the 2nd mattress for my son as a gift when he moved to his new place. He loves it too!
Written by a customer while visiting Tuft & Needle