Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Dany
from Norfolk, Va
Gender:Female
Verified Purchase:Yes
It was great the first nights. Then it started to dip in the middle. It’s actually really uncomfortable and we are looking into a new bed now.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. Thank you for writing a review and bringing your concern to our attention. It sounds like the issue you're having could be related to a manufacturing defect and covered under your limited warranty. Please reach out to our team at support@tn.com or 877-842-2586, if you would like to explore a warranty claim or need help with a return per your 100-Night Sleep Trial.
Written by a customer while visiting Tuft & Needle
Posted by: Tennessee Happy
Verified Purchase:Yes
We've had our mattress for about 2 months. I read all the reviews and can't say anything negative. It's very comfy. Getting a good nights sleep again! Thank you!
Written by a customer while visiting Tuft & Needle
Posted by: K. English
from FL
Verified Purchase:Yes
We bought this for our daughter’s first big girl bed after hearing about it on Dave Ramsey’s podcast, and reading reviews.
Couldn’t be happier with the quality.
Couldn’t be happier with the quality.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Shauna34
from TN
Gender:Female
Verified Purchase:Yes
Very comfortable my son loves it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: M & R Reyes
from Sacramento, CA
Gender:Female
Verified Purchase:Yes
This is our second Tuft & Needle mattress as we upgraded to a king-size bed. We LOVE this mattress. It is SO comfortable and keeps us cool, even in the summer.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: StacyS
from Florida
Gender:Female
Verified Purchase:Yes
love this mattress! So much so I bought one for my king size bed
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kate71
from Woodburn, OR
Gender:Female
Verified Purchase:Yes
I love this mattress. It works perfectly with my adjustable bed to give me more consecutive hours of sleep than I've had since my 20's...pushing 50 here! I was advised to lay it flat when I'm sleeping in it, so I have been very careful to do that but other than that and a mattress protector I haven't done anything differently than I have with any of my mattresses. Very comfortable, and I am very overweight. Only real downside is that I sleep hot and so I may end up needing some sort of cooling top.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Wilfredo
from Scottsdale, AZ
Gender:Male
Verified Purchase:Yes
Absolutely love diving into my mattress at the end of a long day. Medium firm feel that gives you the support you need with a cozy plushness that you deserve. Obsessed with my mattress. It is also fun to jump on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle