Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Dom M
from Kent,Wa
Gender:Male
Verified Purchase:Yes
Not very comfortable compared to my Other nectar bed. It could be better if my body could sink in a little .
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, T&N Customer Experience, June 22, 2020
Hi there. Thank you for sharing your experience with us. We're sorry the mattress has felt firmer than expected. If you would like to troubleshoot or need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: FL Mom
from FloridA
Verified Purchase:Yes
We like a firm mattress and this mattress is great. It is not hot and fit the budget. I definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AnnaCLT
from Charlotte, NC
Gender:Female
Verified Purchase:Yes
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Brunswick, Ohio
Gender:Female
Verified Purchase:Yes
Great customer service. Bed is nice so far...at first it was too hard for me...got a topper and it's better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Elsap
Verified Purchase:Yes
Very comfortable and edges are firm enough. Came quickly and inflated well. Only downside it absorbs liquids easily any small spills will stain it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MelSc
Verified Purchase:Yes
Comfy for the price
Written by a customer while visiting Tuft & Needle
Posted by: Aly R
from San Diego California
Gender:Female
Verified Purchase:Yes
So firm! This bed is for back sleepers only, my husband is a back sleeper and im a side sleeper, i kept waking with my arms numb. We decided to keep bc they gave us a pad for ontop and that helped a little, but i still dont love it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear you haven't been fully satisfied with the mattress (even with the addition of the topper). If you need help with a return per your 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: smithkjw
from Nashville, TN
Gender:Female
Verified Purchase:Yes
Sooo comfortable! We got two XL twins and put them on a king sized base. I can finally sleep in my bedroom with my husband again! Without being woken up by his every move! Love. It.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle