Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Robin Barja
from Charlotte NC
Gender:Female
Verified Purchase:Yes
I have really loved our new mattress! When either of us gets up in the middle of the night the other isn't disturbed. It didn't have a bad odor like most new mattresses do. Just can't say enough good things! Extremely happy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JWSs
Verified Purchase:Yes
Great mattress at a great price. Delivery was very fast. Happy with the purchase
Written by a customer while visiting Tuft & Needle
Posted by: Jerry S
from st paul
Gender:Male
Verified Purchase:Yes
I've been wanting this bed for quite awhile. I finally bought the king-size original mattress. It has been by far the best mattress I ever slept on. Going to buy another for the extra bedroom.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: The Robertsons
from California
Gender:Female
Verified Purchase:Yes
I have nothing but passion for sleeping on a tuft and needle mattresses,I personally have 4 in my home, my sister has two, and my most recent purchase was for my son so he could get the best sleep and comfort!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: anotherman
from nebraska
Verified Purchase:Yes
Originally I would've given this review 3 stars. We were apprehensive in ordering a mattress online, and had seen numerous reviews saying the mattress is firm. Unfortunately, we agreed. It's a firm mattress. Luckily, T&N is amazing and sent us a topper to compensate for the mattress firm-ness. Now we're super happy and sleep like babies.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: D18c
Gender:Female
Verified Purchase:Yes
Comfortable to sleep on and super easy set up. Only had it for a month so far, but loving it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Becca Kneedler
from Scottsdale,
AZ
Gender:Female
Verified Purchase:Yes
Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mirsa
from California
Gender:Female
Verified Purchase:Yes
It’s just ok. I was expecting a different experience. Thinking about returning it because since I bought this my back has been hurting in the mornings a lot.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 15, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress has not met your expectations. If you're interested in troubleshooting, would like to share more feedback, or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle