Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Audrey C
from Kansas City
Gender:Female
Verified Purchase:Yes
This bed is extremely firm and very uncomfortable. This bed made my back aches and pains worse. I was hoping this was going to be a great mattress but it’s terrible and I wouldn’t recommend it to anyone.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 4, 2020
Hi there, thanks for taking time to leave a review. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress. If you are interested in troubleshooting with us or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Stephani
from NJ
Gender:Female
Verified Purchase:Yes
Convenient and comfortable mattress. The customer service team is great too - very responsive and helpful.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kris10M
Gender:Female
Verified Purchase:Yes
I love my T&N at my house so much, I purchased another just to make sure I get a good night's sleep when we spend the weekend at my parent's house. Totally worth it - even for 15 nights per year.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Isa W
Gender:Female
Verified Purchase:Yes
This is the best mattress I have ever owned! It is soft, yet firm, and always gives me a good night’s sleep.
Written by a customer while visiting Tuft & Needle
Posted by: Patricia H
from Mabank TX
Gender:Female
Verified Purchase:Yes
This is our third original Tuft and Needle mattress. Bought our first 5 years ago. Bought one for our guest bedroom. Couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jolly Good
from Martha's Vineyard
Gender:Female
Verified Purchase:Yes
I wake up truly rested, because this mattress provides perfectly balanced support, from head to toe.
Written by a customer while visiting Tuft & Needle
Posted by: Derin
from Irvine, CA
Gender:Female
Verified Purchase:Yes
Got this for my 7 yo son. The mattress feels soft and firm at the same time! Hugs in and supports the body. Love it!
Super fast shipping even during the first days of lock down of Covid-19.
Super fast shipping even during the first days of lock down of Covid-19.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Scott H
from Silver Spring, MD
Gender:Male
Verified Purchase:Yes
Comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle