Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Black
from Idaho
Gender:Female
Verified Purchase:Yes
Well, it's not the worst thing I've ever slept on, but it's not great either. Ever since I've gotten this mattress, I just don't feel like I ever sleep very deeply. I wake up tired, which is not normal for me. Hubby says it just "meh." We've been sleeping on this mattress for a month now and I thought I'd be used to it by now. We'll likely return it and shop for something different.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there. Thank you for taking time to leave a review and share your experience so far. We are sorry to hear the mattress has not been comfortable for you. If you'd like to troubleshoot with us or need help with a return, please don't hesitate to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Sleepyhead
from NH
Gender:Female
Verified Purchase:Yes
This was the easiest mattress to buy and the most comfortable mattress we’ve ever slept on! Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mandy W.
from Lansing, MI
Gender:Female
Verified Purchase:Yes
Mattress is INCREDIBLE! I still love it so much. My only issue was for the first few weeks, it had a strong musty scent to it. It went away within a month but it was repulsive and almost made me return the mattress. I still don’t know what the scent was or where it came from.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tim De
from Akron Ohio
Gender:Male
Verified Purchase:Yes
Tuft & Needle 100% guarantee their products.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NNman
Verified Purchase:Yes
Tuft and Needle mattress met our expectations and we're really enjoying it.
Written by a customer while visiting Tuft & Needle
Posted by: Julea
from Arizona
Gender:Female
Verified Purchase:Yes
I have the King Mint, love it, so bought my Son and his Wife a T&N, now they love it! We’re a T&N Family!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SHaun2
Gender:Female
Verified Purchase:Yes
It’s like sleeping on a cloud. Best thing ever!!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
The king original mattress is great. Not too firm, not too soft. We have slept great on it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle