Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Eshas
Verified Purchase:Yes
Amazing mattress
Written by a customer while visiting Tuft & Needle
Posted by: Matt Unger
from Brooklyn, NY
Gender:Male
Verified Purchase:Yes
Great bed. Just the right softness and firmness. The sides of the bed are incredibly weak and that can be bothersome. Overall good value.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ————
from Gilbert AZ
Gender:Female
Verified Purchase:Yes
The bed sinks and it’s garbage.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there, thank you for taking time to leave a review. We’re sorry to hear you’re disappointed with your purchase. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 to troubleshoot or start a return.
Written by a customer while visiting Tuft & Needle
Posted by: JShw
from MD
Gender:Female
Verified Purchase:Yes
this is our second mattress, never had a problem. very happy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lee Ann Fields
Gender:Female
Verified Purchase:Yes
I was having lots of pain in my hip. I spent the night at my niece's house and when I woke up the next morning I had no pain at all. She told me the mattress was a bed in a box from Tuft and needle. When I got home I ordered one for myself. I cannot believe I have not had one bit of pain since sleeping on this mattress. I know it sounds unbelievable, but it is absolutely the truth. Love this mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jo Ann D.
from Southwest USA
Gender:Female
Verified Purchase:Yes
LOVE this mattress! I sleep so much better! Major difference for me!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amazing sleep
Gender:Female
Verified Purchase:Yes
So comfortable and feels luxurious ! Told a few days for my back to adjust but now that I’ve adjusted I LOVE IT
Written by a customer while visiting Tuft & Needle
Posted by: Yeps
from Spokane Washington
Gender:Male
Verified Purchase:Yes
Absolutely love this bed! So comfortable. And the customer service was second to none. Dont know how to give them a better review! Completely satisfied!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle