Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Rosie P
from Rutland,VT
Gender:Female
Verified Purchase:Yes
I absolutely LOVE this mattress! Almost 4 months into it and it is so comfortable. Glad I made the leap to purchase it!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Albany Oregon
Gender:Female
Verified Purchase:Yes
Great mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Not sure as good as my previous tuft n needle i have had several yrs
on January 17, 2020
Posted by: Lisa l
Gender:Female
Verified Purchase:Yes
Recently bought a tuft n needle full size mattress after having bought a queen size several years ago and having been completely satisfied with that .I dont feel the new one is near as firm and dense as the previous queen. In the long run i feel it may not hold up as well .
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2020
Hi there, thank you for taking time to share your experience. As a reminder, T&N mattresses are backed by a 10-year limited warranty that covers against manufacturing defects. If you have any questions or concerns about your mattresses or need to troubleshoot, feel free to reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Donnab.
from West Virginia
Gender:Female
Verified Purchase:Yes
I love it! Both my husband and I are sleeping better - not as much tossing and turning and waking up at night! I was concerned because I didn’t want a too-soft mattress, and after checking out my son’s bed and reading bunches of reviews, still wasn’t sure, but took the plunge. It is definitely not too firm (as I’d also worried) and not too soft (but glad I didn’t go with Mint because it probably would’ve been too soft.). Often my hips and even back would ache- happens rarely now, and when it does, I can pinpoint the cause from earlier in the day.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RyanL
from Denver, Colorado
Gender:Male
Verified Purchase:Yes
Absolutely worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: A or
from CA
Gender:Male
Verified Purchase:Yes
First off upon opening, there is a strong chemical smell. Let it sit for a couple of days before I moved in to my new place before using it. The smell went away after about a week.
Coming from a spring mattress, it took me about 3 weeks to finally get used to this mattress. It works well for me now.
The only thing I still dislike about this mattress that I’ll never get over is how much it sinks on the edges. When I sit on the edge to put my shoes on or things like that I immediately sink to the bottom of that edge.
Coming from a spring mattress, it took me about 3 weeks to finally get used to this mattress. It works well for me now.
The only thing I still dislike about this mattress that I’ll never get over is how much it sinks on the edges. When I sit on the edge to put my shoes on or things like that I immediately sink to the bottom of that edge.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2020
Hi there, thank you for taking the time to share your experience. While we haven't added any design features to the Original mattress to reinforce the edges, we appreciate your feedback and will make sure it's shared with our product team for consideration. If you have any other questions, comments or concerns, feel free to reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Kimiandale
Verified Purchase:Yes
Love it. I dont wake up with sore back anymore. What more can I say! I cant wait to go to bed every night!
Written by a customer while visiting Tuft & Needle
Posted by: Keel
from Concord
Gender:Male
Verified Purchase:Yes
Second mattress I have bought but for my kid... these are great value that probably won’t last forever as they shift the price point up
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle