Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Bunnyboo
from Tampa Florida area
Gender:Female
Verified Purchase:Yes
I bought this for my guest bedroom. I’m very pleased with the quality of the mattress and ease of setting up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleep Hurts
Verified Purchase:Yes
Bought on recommendation . Stands up to its reputation. I think I would have liked the 12 inch mattress better. Sides of 10 inch a little too soft to sit on.
Written by a customer while visiting Tuft & Needle
Posted by: BrandonK
from Austin, TX
Gender:Male
Verified Purchase:Yes
There’s no compelling reason to get this vs any other mattress. Save your money and shop elsewhere.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2020
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 if you'd like to troubleshoot or need help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: Neli
from Marin Country Ca
Gender:Female
Verified Purchase:Yes
I loved the mattress, I recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jennybuh
from San Jose, California
Gender:Female
Verified Purchase:Yes
Feels great. Weigh about 125 and it supports my frame perfectly. I upgraded from a really old twin spring mattress. NEVER going back.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Meg W
Gender:Female
Verified Purchase:Yes
The only reason it’s not getting 5 stars is because it slides off the box springs and it is narrow so it doesn’t cover the box springs. My last bed was a Cali king and cover just fine. Now the box spring top shows on both sides.
Written by a customer while visiting Tuft & Needle
Posted by: Sundae
from Mesa,Az
Gender:Female
Verified Purchase:Yes
So far we love it! We both had been waking up with sore backs on our old mattress, especially my fiancé. First time we laid on it we thought it was a bit firm, but we woke up the very first morning with no back pain and no back pain since!
Written by a customer while visiting Tuft & Needle
Posted by: Name
Verified Purchase:Yes
Enjoying the comfort!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle