I want to return the product. At first seemed ok, but it is affecting not only my back but my hips & legs. Just too flat& uncomfortable.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 26, 2019
Hi there, thank you for taking the time to share your thoughts. We are sorry to hear you’re disappointed with your purchase and will make sure your feedback is passed along to our product team. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 so we can help moving forward.
Written by a customer while visiting Tuft & Needle
Good product. Not sure if it has the firmness needed for everyday use, but certainly comfortable. Ordering and delivery process was very convenient, and setup was easy. I purchased the frame, base and mattress to use in a guest bedroom.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Great mattress only complaint I have is it’s really hard to get out of bed in the morning because it’s so comfortable. No longer have lower back pain. Best mattress purchase I’ve ever made. Also my first time buying a mattress without Springs, totally worth it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle