Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 22, 2019
Hi thanks for sharing this feedback with us. If you are still within your 100 Night Sleep Trial and are thinking you may want to return it, please reach out and we can help with that. Otherwise, we'll be here with any follow up questions or concerns.
Written by a customer while visiting Tuft & Needle
I’ve worked with this company 2x now and it’s the best company and mattress on the market today. Such a wonderful team and I’m honored to sleep on their mattress every single night!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
It's comfortable, but if you're a side sleeper its too stiff. I'm about 190 so I can tolerate the firmness, but my much smaller wife can't. We may be in the market for a new mattress soon.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 26, 2019
Hi there, thank you for taking the time to review your purchase. We’re sorry to hear the mattress hasn't provided the softness you need to get comfortable. If you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586. We'd love the opportunity to help.
Written by a customer while visiting Tuft & Needle