Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Josh Y
from Bronx, NY
Gender:Male
Verified Purchase:Yes
I honestly wasn't prepared for how life changing this mattress was going to be. My back feels better and I sleep a whole helluva lot more soundly.
Written by a customer while visiting Tuft & Needle
Posted by: PeggyJ
Gender:Female
Verified Purchase:Yes
Bought 4 for our cabin in the woods after we replaced all of our ones we sleep on every day. Love it
Written by a customer while visiting Tuft & Needle
Posted by: Dcnn
from Norwalk, CT
Gender:Female
Verified Purchase:Yes
I love my new mattress. At first, I thought it was a little too flat but over a week or so, it continued to inflate a little more and not it is perfect! Just the right amount of firmness and its just great all around!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Stefany
Verified Purchase:Yes
Easy set up and a great price so much cheaper than other competitors but a much better mattress! Thank you!
Written by a customer while visiting Tuft & Needle
Posted by: JChapman
Gender:Female
Verified Purchase:Yes
The mattress is VERY firm. Too firm in my opinion. My daughter bought the same matress one week before I did. Hers is not this firm. I am a side sleeper. I wake up with achy hips.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 30, 2019
Hi there - thank you for sharing this feedback with us. We’re sorry to hear the mattress has not been a good fit and is too firm. If you'd like to explore a return, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: KatK
from Boston, MA
Gender:Female
Verified Purchase:Yes
Great mattress for a great price! It was easy to deliver and get set up. Overall great experience! I've had the mattress for about a month and have no complaints.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tia R
from Seattle
Verified Purchase:Yes
Amazing. We are a T&N family. This is our second.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: wdwuh
from Georgia
Verified Purchase:Yes
We purchased this mattress based on the fact that we have been sleeping on one at our son's home when we visited his family. However, the mattress we have is not of the same quality as his. It is not as firm and also seems to be of a much less quality. We plan on contacting your company for a refund.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 31, 2019
Hi there, thank you for leaving this review. It sounds like we might not be the best fit for you? If you haven't already reached out, send us an email at support@tn.com. We'd love to troubleshoot or talk you through the return process.
Written by a customer while visiting Tuft & Needle