Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: DebJ
from Colorado
Gender:Female
Verified Purchase:Yes
This bed is pretty firm and I just cannot seem to get comfy in the bed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2021
Hi there. Thank you for sharing candid feedback about your experience so far. We're sorry to hear the mattress has felt too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: LR - Fremont
from Fremont, Ca
Gender:Female
Verified Purchase:Yes
Love our mattress. It’s so comfortable and we never wake up hot. The simple design is key. This is our third time purchasing a mattress (different rooms) and they hold up really well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LivD
from TN
Gender:Female
Verified Purchase:Yes
Amazing! Have back problems and never wake up with a sore back or neck.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cory Jean
from San Antonio, Texas
Gender:Female
Verified Purchase:Yes
I LOVE my mattress! It was hard to move around in my old memory foam and it slowly rises after laying on it. BUT this tuft and needle!!!! The basic one... is the BEST mattress EVER!!! It’s so comfy!!!! Thank you for have a wicked mattress at an affordable price!!! The fluffy pillows are pretty comfy too!!! And their sheets!!! I can’t be any more happier!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ian.G
from Prescott AZ & Gilbert AZ
Gender:Male
Verified Purchase:Yes
Coming from sleeping on a tuft and needle mattress for the past couple years, when I moved out and found myself laying on anything but the genuine article, I knew I had to remedy the problem! So I bought a Tuft and Needle, paired with my bamboo sheets, boy do I know how I like to sleep.
As far as a product goes, mattresses are about feel mostly, but I do feel the fact it's very stable and flat to be quite appealing. Being a stubborn fellow who lives alone, I sleep right in the middle of my king sized bed, and I appreciate how the mattress doesn't get all bendy or squishy when I'm literally crawling in and out of bed. I should just sleep closer to the night stand- but no, the middle is where I belong- and the mattress supports my decision.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ree T
Verified Purchase:Yes
It’s much firmer than I thought it would be. My husband loves it, but I prefer something a tad less firm. This bed is for our spare bedroom so should work for occasional use. We did, however, purchase the Mint mattress for our king size bed and after only 2 nights of sleeping on it, I have to say that we love it! I was hesitant to get it since the original is so firm, but after reading reviews I took a chance and happy I did...
Written by a customer while visiting Tuft & Needle
Posted by: AZRob
from Gilbert, AZ
Gender:Male
Verified Purchase:Yes
Just like other foam mattresses I have tried. I am a bit disappointed because I expected this mattress to stand out above the others in this product line.
Not firm enough for a side sleeper in my opinion. Edges have no firmness.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress was not a good fit for you and will pass your comments along to our Product team. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Game Changer
on January 4, 2021
Posted by: IamNuggets
from Dallas, Texas
Gender:Female
Ya'll. Ya'll. YA'LL. This mattress is a game changer! I've used a twin all my life, but decided (especially after the flaming hot dumpster fire of doom that was 2020) that I needed to upgrade to a queen. I did my research and found T&N. Wow. This bed is amazing. I have ADHD and insomnia (racing thoughts never run out of energy) and I've only had this bed for less than a week but already, I'm logging better sleep than I have in years. My body is no longer sore. I love firm beds and this bed is the Goldie Locks of firm beds. I took it out of the box in the morning and within minutes, it expanded. I was able to sleep on it that night, It just feels amazing. I wish I could write a poem or a ballad about how much I love this bed. It was the most expensive thing I've ever purchased in my life (aside from an iMac) and it's truly money well spent. I'm so excited to have this mattress for years to come.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle