Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Steph D
from San Diego
Gender:Female
Verified Purchase:Yes
So comfortable! It’s perfectly firm which I love. So happy with it :)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CBgolfer
Verified Purchase:Yes
Very firm mattress. No odor on arrival. Nice zipper cover. Seems to be good value for money spent.
Written by a customer while visiting Tuft & Needle
Posted by: Elizabeth108
Gender:Female
Verified Purchase:Yes
The mattress itself is really hard and uncomfortable. It reminds me of a futon bed. However, customer service was really great and got me sorted with a mattress topper that made all the difference. I don’t like the mattress alone but now it feels like sleeping on a cloud.
Written by a customer while visiting Tuft & Needle
Posted by: B Kelly
Verified Purchase:Yes
Its very comfortable and doesn't overheat me like I was afraid a foam mattress would do. I like it a lot.
Written by a customer while visiting Tuft & Needle
Posted by: HelperFrog
Verified Purchase:Yes
I bought the basic model because I was hesitant to believe how much better a mattress could truly be, but now I see—I have never loved sleeping or lying in my bed this much ever before!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Soft & Hot
on September 12, 2020
Posted by: Lool
I’m so confused by the reviews that say this mattress is too firm. I completely sink into. It’s entirely too soft. Additionally, it’s like an oven!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous111
from New Hampshire
Gender:Female
Verified Purchase:Yes
This mattress feels like I'm sleeping on the ground. It is way too firm. As a side-sleeper it is particularly difficult to get comfortable. I keep thinking it will get better, but it's been about a month and I'm still waking up sore. I would not recommend this mattress.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: DerrickH
from Olympia, WA
Gender:Male
Verified Purchase:Yes
The quality of TN mattresses dropped substantially. I don't know why, but the corners no longer lay flat and they have cut corners elsewhere such as in the cover of the mattress. I currently own 4...I don't think we'll be buying more when these wear out in a few years. The degredation of quality is very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle