Customer reviews from cuisinart.com
Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Average customer rating
4.4 out of 5
4.4
(377 Reviews)
Open Ratings Snapshot
Rating breakdown 377 reviews
5 Stars
230
4 Stars
88
3 Stars
41
2 Stars
6
1 Star
12
85%of customers recommend this product. 
(
246 out of 289
)
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Customer Reviews for Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Customer Rating
1 out of 5
1
Bad Touch Screen
on January 1, 2022
Posted by: Michael A N
Gender:Male
Verified Purchase:Yes
I return this because the touch screen didn’t work properly.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
My New Coffee Maker
on September 6, 2020
Posted by: Alieoops
from Texas
Gender:Female
Verified Purchase:Yes
The coffee pot makes excellent coffee; however, 14 cups in the pot is quite heavy. I have arthritis in my wrists and hands and need both hands to support the carafe when I pour From it. My husband loves it. The pot is also sloppy to fill. Being short, I need to stand on a stool to fill it, it’s quite tall.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Very loud
on August 22, 2023
Posted by: JET1970
from Falls Church VA
Gender:Male
Verified Purchase:Yes
Makes good coffee but it is very loud. The machine makes very loud popping noises while brewing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartSeptember 20, 2023
We are sorry to hear about your experience with your Cuisinart Touchscreen 14-Cup Programmable Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Discontinued
on January 28, 2025
Posted by: Anonymous
from Middleboro,mass
Gender:Male
Verified Purchase:Yes
I gort this after reading reviews,I had bought another and returned it as it did not perform as advertised , this model DCC t20 works good,the bold button works to enrich the coffee very well.
If I had known it was discontinued I would have got another model
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
on March 19, 2025
Posted by: mike313
Verified Purchase:Yes
Bad thing is you have to refill the reservoir with each pot for the amount of coffee being made.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
The “new” Cuisinart hand held mixture.
on January 28, 2021
Posted by: 1955
from Buffalo NY
Gender:Female
Verified Purchase:Yes
Had an old version of the Cuisinart before. Got many years of use!
The new mixer is incredible. It is much more powerful , which I really like, but, just does not have “low” speed.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Inoperable
on June 14, 2023
Posted by: Anonymous88
from Minnesota
Gender:Male
Verified Purchase:Yes
This is our second coffee maker and the touchscreen only works for basic coffee making. The clock and timer settings are inoperable
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Not at good as single-cup drip
on November 3, 2023
Posted by: BKSchroeder
Gender:Female
Verified Purchase:Yes
The touch controls are hard to understand and the user manual is incomplete. The coffee taste is inferior to a single cup drip using a Melitta cone filter and hot water.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
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