Customer reviews from cuisinart.com
Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Average customer rating
4.4 out of 5
4.4
(377 Reviews)
Open Ratings Snapshot
Rating breakdown 377 reviews
5 Stars
230
4 Stars
88
3 Stars
41
2 Stars
6
1 Star
12
85%of customers recommend this product. 
(
246 out of 289
)
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Customer Reviews for Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Customer Rating
2 out of 5
2
Good coffee-but annoying to use.
on September 26, 2020
Posted by: Jenn0112
from Raleigh, NC
Gender:Female
Verified Purchase:Yes
I'm dissapointed. Yes-it makes a great cup of coffee. But the carafe is hard to keep clean, and when pouring the water from the carafe into the reservoir, the pot spills and leaks and is unable to empty compleltey, leaving water in the bottom. So there's an extra step to make coffee-over filling the carafe and measuing water with the window in the reservoir, or measuring water in the carafe and then having to empty the carafe completley in the sink before making coffee. It's annoying enough that I wish I never bought this product. I also hate that the carafe lid doesn't click firmly into place. It doesn't flip up and down. It's on or it's off. And when it's on you're never sure if it's REALLY on because of the lack of a snap or click to let you know it's seated.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Leaking unit or grounds overflow?
on January 18, 2021
Posted by: Ron52
from 43311
Gender:Male
Verified Purchase:Yes
My review is skewed by me to reflect initial issues with the coffeemaker. My first unit leaked when filled. I reordered a second unit which also leaked when filled. I reordered a third unit that did not leak. The only issue I now have is that the coffee grounds overflow into the coffee if I add more than 2 scoops of grounds. Our scoop holds about 1/4 cup. So I either have to make less coffee which defeats the 14 capacity usage or make weaker coffee, which defeats my perceived caffeine requirements.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Touch Screen Coffee Maker
on May 13, 2020
Posted by: daka
from Delaware
Gender:Female
Verified Purchase:Yes
Easy to program! Love the touch screen! Makes great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Cuisinart Coffee Maker
on May 12, 2020
Posted by: Bingley
from Bailey, Colorado
Gender:Female
Verified Purchase:Yes
We have had several Cuisinart coffee makers over the years. This one has by far exceeded our expectations. The flavor is noticably better, the many features are desirable and the coffee stays hot for hours.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Carafe
on November 5, 2020
Posted by: John Unsinn
Verified Purchase:Yes
Not a great design, difficult to empty water completely from carafe into machine.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Not as good
on November 6, 2022
Posted by: CynthiaN
Verified Purchase:Yes
The touch screen doesn’t work right it takes a few times to make it come on
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
One star wonder
on September 7, 2020
Posted by: Coffee Aficionado
from PA
Gender:Male
Verified Purchase:Yes
The coffeemaker makes a lot of huffing, puffing and hissing while it's heating the water and pushing it out of the shower head into the filter assembly.
The hot plate for the carafe can not be turned off. You should have a choice to turn the hot plate on or let it be controlled by the time you set to keep it warm.
Alignment of the filter basket can be a little tricky, but maybe this is being picky.
It does look nice on the counter top.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Not for me
on November 17, 2021
Posted by: SoundMix
Gender:Male
Verified Purchase:Yes
The touch screen did not properly respond to touches. Old carafes do not fit this pot properly. Company says replacement carafes are not available, I called. I prefer the older made in Germany pots to this.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
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