Customer reviews from cuisinart.com
Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Average customer rating
4.4 out of 5
4.4
(377 Reviews)
Open Ratings Snapshot
Rating breakdown 377 reviews
5 Stars
230
4 Stars
88
3 Stars
41
2 Stars
6
1 Star
12
85%of customers recommend this product. 
(
246 out of 289
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Customer Rating
5 out of 5
5
Great coffee maker & looks good on my counter
on May 28, 2024
Posted by: Bruce H. S.
from North Wildwood, NJ
Gender:Male
Verified Purchase:Yes
Easy to use. I am making Great coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Very good coffee maker with a couple of recommenda
on June 26, 2024
Posted by: B S S
from Northern Virginia
Gender:Male
Verified Purchase:Yes
This is a very good coffee maker. We are pleased with coffee that it produces (Dunkin Donuts Decaf). A couple of recommendations: consider hinging their on the left. That will make it easier to pour water into the well. Provide a visual cue that the filter basket is correctly seated. We had an incident in which this wasn't the case.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
A Very Useful Coffeemaker with Surprising Extras!
on July 28, 2024
Posted by: CS59
from Durango, CO
Gender:Male
Verified Purchase:Yes
The coffee maker is stylish, yet understated with its simple display when not in use. Most importantly, the DCC-T20 makes delicious coffee. Cleanup is easy, and the 14 cup size is great for parties and other gatherings with guests and family. I’ve never seen a coffee maker with a selectable warming base, but have found it useful in keeping coffee at a desirable temperature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
A Repeat Purchase of a Cuisinart 14 Cup Coffeemake
on November 3, 2024
Posted by: E Nelson
from Anacortes, Washington
Gender:Male
Verified Purchase:Yes
Our previous Cuisinart 14 Cup coffee pot finally reached its end of life after many, many uses over the past 15 years! WOW! With our good experience with the Cuisinart 14 Cup pot we decided to buy another one. Yes, the controls have changed from push-buttons to all digital, the functions of the pot are the same.
Our biggest initial complaint about the pot (which lowered it from 5 Stars to 4) was the awful taste of the coffee for the first 10 pots of coffee. We assume it was due to any plastic finishing chemicals on the pot's surfaces. However, since the cleanout, the pot has been fine and the coffee delicious.
Perhaps in the future Cuisinart should include a thorough flush of the coffee pot at the factory before packaging and instructions on ways to thoroughly clean and flush the pot BEFORE drinking your first cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Odd user interface but excellent coffee
on November 9, 2024
Posted by: CoffeeForGood
from Atlanta, Georgia
Gender:Male
Verified Purchase:Yes
The coffee it makes tastes really good and I can see why consumer reports scored it so well. I love the washable filter and I especially love that it has an activated charcoal filter built into the water reservoir. My only beef is that the user interface is not that intuitive. The touch screen buttons seemed like they were designed with a logic stack from a different culture than the US market, and as a result a lot of the programming and button processes feel really awkward. For the price, I feel the GUI should be much more intuitive.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Cuisinart CoffeeMaker
on November 10, 2024
Posted by: RKMo
from california
Gender:Female
Verified Purchase:Yes
Is dependable. I like the design. It is noisy when it is brewing. It is somewhat difficult to program and use the buttons, especially for the auto timer. My old model was much easier to program and set. It is a little difficult to put water in it, as it is difficult to pour the water from the coffee pot to the coffee maker.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Like it.
on November 13, 2024
Posted by: Anonymous-
Gender:Female
Verified Purchase:Yes
I really like the touch screen. It makes it very easy to select brew strength and hit brew. I also like that it brews relatively quickly, even on the Bold setting. I do find it more difficult to add water than my prior coffee pot that had a removable reservoir that I could take to the sink. Also, if I add slightly too much water, I have to carry the whole machine to the sink to dump out some water. At times it makes a lot of noise and I've seen on other reviews that people do note this as an issue. But, overall I really like this coffee pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
The Quintessential Morning Coffee Experience
on January 30, 2025
Posted by: Hanksta
from Rancho Santa Margarita, CA
Gender:Male
Verified Purchase:Yes
This Cuisinart coffee maker is an excellent home brewer. The touchscreen makes it a breeze to easily adjust and set the auto start time, bold or normal coffee strength, and hot plate temperature. The PerfecTemp technology ensures that the coffee will enable the optimal coffee extraction. While the coffee produced may not equate to a perfect pour over, it is clearly a wonderful coffee experience.
Written by a customer while visiting cuisinart.com
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