Customer reviews from philips.com
Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Average customer rating
4.5
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
286
4 Stars
87
3 Stars
25
2 Stars
10
1 Star
12
92%of customers recommend this product.
(
357 out of
389)
Customer Reviews for Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Customer Rating
3
NOT MUCH OF AN UPGRADE
on December 5, 2021
Posted by: Care User
Gender:Female
[This review was collected as part of a promotion.] I enjoy Philip's Sonicare line very much. I'm a longtime user....
This Prestige model can synch with your phone but I don't bring my phone when I brush my teeth.
I do like that the bottom of the brush turns colors to alert you when you are brushing too hard. (You don't need to press or push hard to brush -- just pass it over all the areas of your teeth.)
Finally, I wish the brushing time was longer before the brush cycles off, although I know I can just press the button again to brush longer. Former Sonicare brushes seemed to run longer before initial shut-off.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thanks for taking the time to write a review. Our Sonicare mobile app is designed by our dental specialists to optimize your brushing patterns. Although it may seem challenging to start with, the app can be very useful in letting you know the areas that need more brushing. Additionally, you can personalize your brushing modes by customizing your power toothbrush settings from the Sonicare app(see in manual: 'Sonicare App -
Getting Started'). This would also allow you to customize a longer brushing cycle.
We hope this helps! If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Getting Started'). This would also allow you to customize a longer brushing cycle.
We hope this helps! If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Everything you didnt know you needed
on December 27, 2021
Posted by: JTBearden30
Gender:Male
[This review was collected as part of a promotion.] Seriously my mouth has never been more clean. I have had sonicare toothbrushes for years but this one is the godfather of them all. I never thought after using the 9300 that my mouth could feel more clean. I love the ap/light indicator reminds you not to scrub or move to fast. Just follow the screen as it luminates the area to focus on in your mouth. You will realize you have been brushing your teeth wrong, your whole life.
Written by a customer while visiting philips.com
Customer Rating
5
Beautiful and functional!
on March 17, 2022
Posted by: alicein1derland
Gender:Female
[This review was collected as part of a promotion.] Honestly, it's a beautiful toothbrush (I got it in rose gold) so it's pretty on my countertop. I also love that it's thoughtfully designed. The charging base has a frosted plastic cover so it doesn't get wet but doesn't ruin the appeal. The toothbrush is lightweight, and the bottom flashes between two different colors depending on if you are moving around too much or pressing too hard. I also love the buzz to let you know to move on from a section. I also know I'm getting a great clean when I'm using this toothbrush!
I love the three strength settings too. I'm still on level 1, which is plenty for me, but I like that it can be controlled as I know other electric toothbrushes don't always allow for that. Even on level 1, sometimes I'll splash a bit and foam quite a bit, but it just took a bit of getting used to. I'm happy to adjust knowing I'm getting cleaner teeth in return!
I did start with the app, which was cool to see where I might have missed a spot in my teeth, but I've since stopped using it as the toothbrush itself has plenty of features to help guide me in my toothbrushing.
It is pricey, but well worth it. I also was able to use my HSA dollars towards it to lessen the pain of the cost!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
very clean
on April 8, 2022
Posted by: Picky Girl
Gender:Female
[This review was collected as part of a promotion.] this tooth brush cleans amazingly well. Very easy to use. I personally have to keep it on sensitive because it is strong and a little on the loud side but worth it! It happens to be pretty too!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This toothbrush cleans!
on April 21, 2022
Posted by: sjs1949
Gender:Male
[This review was collected as part of a promotion.] This product works as advertised. It takes a couple charges for the battery to calibrate completely but that’s the only issue I’ve run into. Otherwise it cleans extremely well and maintains its power throughout its charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent cleaning
on May 6, 2022
Posted by: PK49
Gender:Male
[This review was collected as part of a promotion.] Excellent cleaning ability.
It get's teeth cleaner than other toothbrushes.
The iPhone app is reasonable
The handle is smooth and slippery Would be good to have non slip grooving in the handle
It get's teeth cleaner than other toothbrushes.
The iPhone app is reasonable
The handle is smooth and slippery Would be good to have non slip grooving in the handle
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Improved Style
on May 20, 2022
Posted by: Nana Jane
Gender:Female
[This review was collected as part of a promotion.] I traveled with it over a 3-4 week period and charged it only once … easy to do and convenient. Love the travel case. And I especially like the new improved styling of the power button. It is totally sealed off from moisture getting in and causing a build up of water, etc.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Dose what it is made to do
on August 6, 2022
Posted by: Chriszx14r
Gender:Male
1.Battery last long time have to charge 1s a month
2.The app and the brush body both tell you when to change heads
3.The travel case works and looks great
4.the charger holds the brush securely unlike ones I have seen for other brands.
5. It is light and can adjust sensitivity on the brush if need to.
2.The app and the brush body both tell you when to change heads
3.The travel case works and looks great
4.the charger holds the brush securely unlike ones I have seen for other brands.
5. It is light and can adjust sensitivity on the brush if need to.
Things that recommend adding a nice case to hold spare heads in.
The app could use some work it is very basic dose don't and back of teeth if u are useing the all in one head I feel should also show tongue and top of teeth if different heads add different brushing visuals I don't know but timer is not long enough for everything if u brush as the app recommends.
Wish app tracked where you are brushing instead of where it wants you to. But brush is 5 star app is 4 stars but this is not a app review
The app could use some work it is very basic dose don't and back of teeth if u are useing the all in one head I feel should also show tongue and top of teeth if different heads add different brushing visuals I don't know but timer is not long enough for everything if u brush as the app recommends.
Wish app tracked where you are brushing instead of where it wants you to. But brush is 5 star app is 4 stars but this is not a app review
I would recommend this to a friend!
Written by a customer while visiting philips.com