Customer reviews from philips.com
Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Average customer rating
4.5
(428 Reviews)
Rating breakdown 428 reviews
5 Stars
289
4 Stars
89
3 Stars
27
2 Stars
11
1 Star
12
92%of customers recommend this product.
(
360 out of
393)
Customer Reviews for Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Customer Rating
4
Super strong vibrations!
on June 13, 2021
Posted by: Momof3_oc
from Anaheim, ca
Gender:Female
[This review was collected as part of a promotion.] Received this toothbrush as a product review. Loved the packaging, love the features, and I also love how it comes with a travel case that charges the toothbrush, never seen anything like that. Upon using the toothbrush. It has 3 settings strong, super strong and super strong. If you have sensitive teeth. This may not be for you! If you love brushing hard on your teeth. This is the brush for you!! It does well with getting that squeaky clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Will definitely keep using this toothbrush!
on June 14, 2021
Posted by: aortega88
from Texas
Gender:Female
[This review was collected as part of a promotion.] I was a little skeptical of this toothbrush when I first got it. I had always wanted to use an electric toothbrush but they always seemed to give me a headache and I have really sensitive teeth so they never worked very well. This toothbrush has changed all of that. It lights up purple when I am brushing/pushing too hard and that has helped me not scrub my teeth as much but polish them. The bristles are soft and angled which helps make my teeth clean but is also soft enough on sensitive teeth to not irritate them.
Another great feature to this brush is it has a two minute run-time broken into six segments. I have never been great at brushing for a full two minutes and this has helped me brush all the areas of my mouth for that duration.
Finally, I love that the toothbrush looks sophisticated. It matches my style and fits nicely in my bathroom. I personally really like the rose gold color. It also has a usb-c charger which makes it easy to charge both at home or while traveling.
Note: I have received compensation (getting to keep the product) to review this toothbrush. Philips had no editorial influence on my review.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
For people who forget to floss
on June 14, 2021
Posted by: Mareleopard
from Rhode Island
Gender:Female
[This review was collected as part of a promotion.] When I first heard about the Philips Sonicare 9900 Prestige electric toothbrush, my initial reaction was to wonder who would pay that kind of money for a toothbrush. After using it for several weeks, I now understand.
The first time I used it, I was surprised by how vigorously it brushed. I merely had to guide it around my mouth from section to section while the toothbrush took care of the actual brushing. The Prestige divides your mouth into six sections, instead of the four quadrants to which I'd been accustomed. I found it strange at first, but then I noticed that the smaller sections aided me in brushing more thoroughly. I paid more attention to what I was doing because I knew the prompt to switch to a new section would sound shortly.
The best feature of this toothbrush is how clean it gets my teeth. I floss after I brush. After brushing with the 9900, it seemed redundant to floss. The 9900 removed all of the plaque and food particles from between my teeth, leaving nothing behind for the floss to remove.
I haven't yet tried the app that goes with the toothbrush. I'll post an update once I try it.
So far, I think this toothbrush is well worth the money. The only thing it lacks is a UV sanitizer, which should be standard in a luxury toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very powerful, stylish, compact, convenient
on June 17, 2021
Posted by: Fish321
from LA
Gender:Female
[This review was collected as part of a promotion.] The most powerful toothbrush I have ever used. The rose-color handel is very unique and stylish. The design of the hadel is compact and easy to grab. The travel case is compact and can be charged directly with a USB cable, which is a great advantage when traveling.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I found the Product to be very educational
on September 23, 2021
Posted by: Figherjock
from CA
Gender:Male
[This review was collected as part of a promotion.] I have used Sonicare toothbrush for many years. Upgrade to the 9900. Did not realize, how I had been misusing the previous toothbrush's. Even though I was getting excellent reports from the dentist.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
NOT MUCH OF AN UPGRADE
on December 5, 2021
Posted by: Care User
from NYC
Gender:Female
[This review was collected as part of a promotion.] I enjoy Philip's Sonicare line very much. I'm a longtime user....
This Prestige model can synch with your phone but I don't bring my phone when I brush my teeth.
I do like that the bottom of the brush turns colors to alert you when you are brushing too hard. (You don't need to press or push hard to brush -- just pass it over all the areas of your teeth.)
Finally, I wish the brushing time was longer before the brush cycles off, although I know I can just press the button again to brush longer. Former Sonicare brushes seemed to run longer before initial shut-off.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thanks for taking the time to write a review. Our Sonicare mobile app is designed by our dental specialists to optimize your brushing patterns. Although it may seem challenging to start with, the app can be very useful in letting you know the areas that need more brushing. Additionally, you can personalize your brushing modes by customizing your power toothbrush settings from the Sonicare app(see in manual: 'Sonicare App -
Getting Started'). This would also allow you to customize a longer brushing cycle.
We hope this helps! If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Getting Started'). This would also allow you to customize a longer brushing cycle.
We hope this helps! If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Everything you didnt know you needed
on December 27, 2021
Posted by: JTBearden30
from Dallas
Gender:Male
[This review was collected as part of a promotion.] Seriously my mouth has never been more clean. I have had sonicare toothbrushes for years but this one is the godfather of them all. I never thought after using the 9300 that my mouth could feel more clean. I love the ap/light indicator reminds you not to scrub or move to fast. Just follow the screen as it luminates the area to focus on in your mouth. You will realize you have been brushing your teeth wrong, your whole life.
Written by a customer while visiting philips.com
Customer Rating
5
Beautiful and functional!
on March 17, 2022
Posted by: alicein1derland
from Virginia
Gender:Female
[This review was collected as part of a promotion.] Honestly, it's a beautiful toothbrush (I got it in rose gold) so it's pretty on my countertop. I also love that it's thoughtfully designed. The charging base has a frosted plastic cover so it doesn't get wet but doesn't ruin the appeal. The toothbrush is lightweight, and the bottom flashes between two different colors depending on if you are moving around too much or pressing too hard. I also love the buzz to let you know to move on from a section. I also know I'm getting a great clean when I'm using this toothbrush!
I love the three strength settings too. I'm still on level 1, which is plenty for me, but I like that it can be controlled as I know other electric toothbrushes don't always allow for that. Even on level 1, sometimes I'll splash a bit and foam quite a bit, but it just took a bit of getting used to. I'm happy to adjust knowing I'm getting cleaner teeth in return!
I did start with the app, which was cool to see where I might have missed a spot in my teeth, but I've since stopped using it as the toothbrush itself has plenty of features to help guide me in my toothbrushing.
It is pricey, but well worth it. I also was able to use my HSA dollars towards it to lessen the pain of the cost!
I would recommend this to a friend!
Written by a customer while visiting philips.com