Customer reviews from philips.com
Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Average customer rating
4.5
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
286
4 Stars
87
3 Stars
25
2 Stars
10
1 Star
12
92%of customers recommend this product.
(
357 out of
389)
Customer Reviews for Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Posted by: KJAtl
Verified Purchase:Yes
[This review was collected as part of a promotion.] The step by step guide is helpful to ensure I spend enough time one each mouth section.
The sensors for pressure and motion have helped improve my brushing technique.
Issues :
It shows “complete clean even when some sections aren’t light up”
Hope the app would add extra time for those extra care areas
The case is cute, but it’s hard to place the toothbrush in the correct spot to be able to close the case
Toothbrush is pricey
The sensors for pressure and motion have helped improve my brushing technique.
Issues :
It shows “complete clean even when some sections aren’t light up”
Hope the app would add extra time for those extra care areas
The case is cute, but it’s hard to place the toothbrush in the correct spot to be able to close the case
Toothbrush is pricey
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cooper's Dad
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pros: great brushing and lots of feedback regarding scrubbing or excessive pressure and how much time a particular area gets brushed.
Cons: very confusing timing signaling for each zone of your teeth; doesn't keep the brushing sessions for more than a day or two if you don't connect your phone to the brush.
I like the features but the timing that the brush signals doesn't keep with what you read in the documentation - at least not in my case.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Terry 123
Verified Purchase:Yes
[This review was collected as part of a promotion.] I luv the Prestige 9900 so much that I brought my 2 adult kids each one for Xmas presents.I only use one mode and that is clean and believe me it gets my teeth sparkling clean and white.However it can be challenging when you r uning the application with your phone in trying to get 100%. I only got 100% 5 times since using the toothbrush consistenly simce August 2024.The charge usually lasts a week.
Written by a customer while visiting philips.com
Customer Rating
4
The product has great functionality and features
on February 1, 2025
Posted by: Dive87
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product with lot features, the app great help to get a better clean, I’m recommend 100%
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CheHe
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my toothbrush and the cleaning power. Love Phillips toothbrushes and been using it for years. love my pink one
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Yvesdemtl
Verified Purchase:Yes
I had the Sonicare 2200 and was satisfied. This one changed everything. It tells you where you miss and make you do touch-up. Even my dentist was impressed.
Written by a customer while visiting philips.com
Customer Rating
5
Amazing cleaning job - expensive but worthy
on August 21, 2025
Posted by: DwtnToronto
Gender:Male
Just upgraded from a 6100 that I've had for many years that finally died. I managed to fix it myself (thanks YouTube) before the 9900 arrived but figured I'd give it a shot anyhow. The 9900 is a huge, huge upgrade. The app is nice and all (especially for changing modes on the brush), but really this toothbrush just does an incredible cleaning job. It's expensive, but so far a worthwhile investment. It does a much deeper clean than any other Sonicare I've had.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Brij28
Gender:Male
Verified Purchase:Yes
The product feel and look very good. The product work excellent and very satisfied.
I would recommend this to a friend!
Written by a customer while visiting philips.com