Customer reviews from philips.com
Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Average customer rating
4.5
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
286
4 Stars
87
3 Stars
25
2 Stars
10
1 Star
12
92%of customers recommend this product.
(
357 out of
389)
Customer Reviews for Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink
Customer Rating
3
Product is good when it works
on December 28, 2024
Posted by: Very Angry customer
Gender:Female
this product would have been good if the app works. it doesn’t sync properly. Seven out of 10 i cannot use the app because it doesn’t work. I am annoyed. I spent too much money on this for not to work as advertised.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Good Toothbrush
on April 3, 2025
Posted by: Lotus05
Loved… but way over priced and very disappointed it only lasted two years.
Written by a customer while visiting philips.com
Posted by: Dee M
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The app is very helpful for learning how to get full coverage of your mouth when brushing your teeth. My mouth feels cleaner than any other toothbrush.after a while you Don’t even need the app for your daily cleanings.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great toothbrush
on February 10, 2021
Posted by: Nalnal
Gender:Female
[This review was collected as part of a promotion.] I love the toothbrush head. It cleans the teeth so well. I love that there is 3 settings on it. The only thing that I wish was a little different is that it would be easier to turn on again to brush twice or change the speed while in use. But besides that I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great design
on February 10, 2021
Posted by: Mrs.Tortellini
Gender:Female
[This review was collected as part of a promotion.] I really enjoy the 6 zones for brushing, I feel like I was missing spots before and now I am getting everything. The design looks great and the charger is sleek.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
First sonic type toothbrush and this has features
on February 10, 2021
Posted by: Husker
Gender:Male
[This review was collected as part of a promotion.] This is my first time using a sonic type toothbrush and this one is pretty good. It has more features than i think i would ever use and you do need the manual to guide you when changing settings.
The first time is used it i felt that my teeth seemed cleaner. It could have been the vibrations still stimulating my teeth but it felt cleaner.
Toothbrush is fairly long but you get used to it quick. You just set the toothbrush on the base and it charges, really simple.
The portable case with charger is a pretty neat idea. Can charge the toothbrush while in its case.
So far i am happy with this toothbrush.
The first time is used it i felt that my teeth seemed cleaner. It could have been the vibrations still stimulating my teeth but it felt cleaner.
Toothbrush is fairly long but you get used to it quick. You just set the toothbrush on the base and it charges, really simple.
The portable case with charger is a pretty neat idea. Can charge the toothbrush while in its case.
So far i am happy with this toothbrush.
I have received compensation as part of the product test.
Written by a customer while visiting philips.com
Customer Rating
5
Great, powerful, and effective toothbrush.
on February 10, 2021
Posted by: USAgent
Gender:Male
[This review was collected as part of a promotion.] I've been using this toothbrush for two weeks, and have been very impressed with its performance. I haven't needed to recharge it at all; it's still running on the initial charge from when I first received it two weeks ago. The motor is strong, but not uncomfortably so, and I love that you can adjust the intensity of the vibrations. I feel like my teeth are getting professionally cleaned every day. One of the other things I love about this toothbrush is that there are no mechanical buttons with tiny gaps around them for water to get into. All of the controls one piece, which makes clean up a breeze. I love that the brush notifies you after 20 seconds to move to a different area of your moth, but I wish it was every 10 seconds instead, so you know when to switch form the front to the back sides of your teeth. But aside from that, this has so far been a perfect electric toothbrush. Full disclosure - I received a demo unit and have been compensated for this review.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
High Quality Premium Setup
on February 10, 2021
Posted by: Devon K
Gender:Male
[This review was collected as part of a promotion.] I have been a customer of Sonicare for years now. I never thought they could make me want to upgrade. I mean its just a toothbrush right? Wrong. This toothbrush has a very premium and less bulky setup than their original ones. The travel case is sleek and premium. It improves drastically on their old cases. The regular charger is also a step up. No more toothbrush hanging out in a glass to charge. It sits perfectly and lights up when you place it on the charger. I also like how this toothbrush lights up the base when you press to hard while brushing. It gives me instant feedback to help train myself to brush better.
I would recommend this to a friend!
Written by a customer while visiting philips.com