Customer reviews from yardistrystructures.com
Yardistry - 10' x 22' Meridian Pergola - Brown
Average customer rating
4.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
23
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
1
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for Yardistry - 10' x 22' Meridian Pergola - Brown
Customer Rating
5
Perfect basis for our dream pergola!
on August 21, 2023
Posted by: Mike59
from Aurora, Oregon
I used this pergola as the base to enhance and match our home style by adding extra visual details. Well engineered product and everything went together as described in the instructions. We were impressed with the quality of the product.
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, August 22, 2023
Hello Mike59,
Your structure looks great! Thank you for sharing it with us, and for rating your Yardistry experience with a 5-star!-The Yardistry Customer Experience Team-
Your structure looks great! Thank you for sharing it with us, and for rating your Yardistry experience with a 5-star!-The Yardistry Customer Experience Team-
Written by a customer while visiting yardistrystructures.com
Customer Rating
2
Quality lacking
on September 4, 2023
Posted by: Josieanna
from Mississauga, Ontario
I installed this pergola last August, 2022. I was truly impressed with great thoughtful reviews submitted and fair pricing. We had extensive experience on hand to install the pergola and followed the instructions to the T! Like others we installed the pergola in one full day.
It’s a great looking structure for our newly landscaped yard however definitely faults in wood selected. Now we’re going to have to use filler on all the gaps and stain. Time we won’t get back there.
Unlike your feedback to other comments, many of the wood splitting are not located anywhere near where the screws are drilled in (see photos).
It’s a great looking structure for our newly landscaped yard however definitely faults in wood selected. Now we’re going to have to use filler on all the gaps and stain. Time we won’t get back there.
Unlike your feedback to other comments, many of the wood splitting are not located anywhere near where the screws are drilled in (see photos).
Recommendation to Yardistry: Ensure Quality Assurance really takes a good look at the structural pillars used for this product. Now I’m crossing fingers in hopes that our efforts to get longevity works.
Response from yardistrystructures.comBy Renee, Customer Experience, September 6, 2023
Hello Josieanna,
We are so sorry that your experience with your 10 x 12 Meridian Pergola didn't meet your expectations. We also want to thank you for giving us a chance to make things right. Please reach out to us directly, with photos, to support@yardistrystructures.com-The Yardistry Customer Experience Team-
We are so sorry that your experience with your 10 x 12 Meridian Pergola didn't meet your expectations. We also want to thank you for giving us a chance to make things right. Please reach out to us directly, with photos, to support@yardistrystructures.com-The Yardistry Customer Experience Team-
Written by a customer while visiting yardistrystructures.com