Customer reviews from danby.com
Danby - DDR030BJWDB-ME 30 Pint Dehumidifier - White
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
58
4 Stars
22
3 Stars
5
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
51 out of
53)
Customer Reviews for Danby - DDR030BJWDB-ME 30 Pint Dehumidifier - White
Customer Rating
5
Danby Dehumidifier
on June 5, 2024
Posted by: 332A
The dehumidifier is working fine, but I was somewhat mislead by the information on the product box. The information indicated the dehumidifier would pull 30 pints of water out of the air in a 24 hour period, so I expected the water bucket to be capable of holding 30 pints or some amount near the level. The water bucket is really quite small and will require frequent attention. I am not able to attach a drain hose in my situation.
Written by a customer while visiting danby.com
Customer Rating
5
great smaller dehumidifier
on June 6, 2024
Posted by: Gertrude
perfect size for our smaller home, upstairs where we needed it.
Written by a customer while visiting danby.com
Customer Rating
5
on June 6, 2024
Posted by: dehumidifierone
easy setup so far working okay like that its on rollers can move it easy
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
New dehumidifier: So far, so good!
on June 15, 2024
Posted by: VQDC
from Nova Scotia, Canada
Seems sturdy. Have only had it for one day but it is up and running and seems to be doing a good job so far. I’m doing this early review to take advantage of the 2 months extended warrant offer . Will report back after my new Danby 30 pt dehumidifier has had a chance to be put through its paces. Hoping the good start bodes well.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
Seems like a good little workhorse
on June 15, 2024
Posted by: LeeC
Have only had the Danby 30 pint dehumidifier for a week but it is doing a good job removing moisture from my basement so far. I am pleased with my purchase .
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
Very Reliable Dehumidifier. Long Lasting. Our Number 1 Choice.
on June 16, 2024
Posted by: pwd9375
from Beaver dam, Wisconsin
We (Me and my brother John) have a Danby unit (capacity-30) which we really like, so we decided to buy a second unit (capacity-30) to keep our basement and fruit cellar at a humidity reading of 45. Our basement rec room has wood paneling. The Danby unit which we already had kept the paneling in excellent shape. We are considering buying a third unit for our second story bedroom area. We have hot water heat, so we use the Danby units and ceiling fans instead of window air-conditioners. Alliant Energy likes that also!
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
Frustrating setting up the warranty
on June 17, 2024
Posted by: Mike18
The serial number on my unit was not lining up with the submissison form to register for my warranty. It was a very frustrating process to get the warranty processed as I had to Google search the actual Model#.
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, December 30, 2024
Hi Mike18,
I'm sorry to hear about the frustration you've experienced while setting up your warranty. We understand how important it is to have everything in order. It's possible that the serial number format is causing some confusion with the registration process, but we're here to help clarify any details.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com, and they'll be glad to support you.
Regards,
Earl
I'm sorry to hear about the frustration you've experienced while setting up your warranty. We understand how important it is to have everything in order. It's possible that the serial number format is causing some confusion with the registration process, but we're here to help clarify any details.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com, and they'll be glad to support you.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
Does the Job
on June 17, 2024
Posted by: jf58
from Lower Sackville NS
I like my Danby Dehumidifier Model DDR030BJWDB-ME as it is fairly quiet compared to my previous dehumidifier. It dehumidifies my basement (980 sq ft) in a reasonable amount of time. I am disappointed though that the fan runs continuously in manual mode as the Owner's Manual (page 7) indicates "In smart dehumidify mode or manual mode the fan will cycle on and off".
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, December 30, 2024
Hi,
Thank you for your feedback regarding your Danby dehumidifier. We understand how important it is for the fan to operate as expected. In some cases, continuous fan operation in manual mode might be influenced by humidity levels or settings. We recommend double-checking the mode selection and ensuring that the desired humidity level is set correctly. If you need further assistance, please don’t hesitate to reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Thank you for your feedback regarding your Danby dehumidifier. We understand how important it is for the fan to operate as expected. In some cases, continuous fan operation in manual mode might be influenced by humidity levels or settings. We recommend double-checking the mode selection and ensuring that the desired humidity level is set correctly. If you need further assistance, please don’t hesitate to reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com