Customer reviews from danby.com
Danby - DDR030BJWDB-ME 30 Pint Dehumidifier - White
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
58
4 Stars
22
3 Stars
5
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
51 out of
53)
Customer Reviews for Danby - DDR030BJWDB-ME 30 Pint Dehumidifier - White
Customer Rating
3
works ok, small bucket, no outside handles
on May 23, 2024
Posted by: mike0
from Shawnee, KS
small bucket, no external handle for bucket nor for whole dehumidifier
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, January 2, 2025
Hello Mike,
Thank you for your feedback. I understand your concerns about the small bucket size and the lack of external handles. This can make it a bit tricky to manage. Your experience matters to us, and we aim to ensure our customers are satisfied. If you need assistance or troubleshooting tips, please reach out to our consumer service team at consumerservice@danby.com. We’re here to help you find a better solution.
Regards,
Earl
Thank you for your feedback. I understand your concerns about the small bucket size and the lack of external handles. This can make it a bit tricky to manage. Your experience matters to us, and we aim to ensure our customers are satisfied. If you need assistance or troubleshooting tips, please reach out to our consumer service team at consumerservice@danby.com. We’re here to help you find a better solution.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Great so far!
on May 27, 2024
Posted by: K246
from Waterloo, ontario
Quiet and efficient! Better warranty than most companies. My frigidaire dehumidifier only lasted 2 years before I got the EC error code…I’m hoping this lasts longer than that unit. The direct drain feature is convenient
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
4
So Far - So Good !
on May 29, 2024
Posted by: ScottE
from basement
This is my first Danby Dehumidifier and I've only operated it for a short time. However, I am pleased! Hopefully this can become a 5 star rating in the future.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
Good
on June 1, 2024
Posted by: philly61
from Ontario, Canada
Good so far, only been running 2 days since delivery after purchase, pulling water like a dehumidifier is supposed to, unlike the last unnamed brand, hence the 3 star rating so far…time will tell
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, December 30, 2024
Hi philly61,
Thank you for your review. We're glad to hear that your Danby dehumidifier is performing well so far. If you encounter any concerns as you continue to use it, please know that humidity levels and temperature can impact performance. Should you need assistance, don’t hesitate to reach out to our consumer service team at consumerservice@danby.com for further resolution.
Regards,
Earl
Thank you for your review. We're glad to hear that your Danby dehumidifier is performing well so far. If you encounter any concerns as you continue to use it, please know that humidity levels and temperature can impact performance. Should you need assistance, don’t hesitate to reach out to our consumer service team at consumerservice@danby.com for further resolution.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Good solid dehumidifier
on June 2, 2024
Posted by: Todd F
from Glens Falls, NY
Product is working very well in my basement. A little difficult to register for online warranty. No way to tell that the model number contains some numbers and some letters. Looks like all letters, but that model wasn't accepted. I would have given a 5 star rating if someone at Danby had had the common sense not to make the serial number hard to decipher for customers.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
Danby 30 pint dehumidifier
on June 4, 2024
Posted by: Bp37
Very easy to start up. Filled a bucket of water in about 5hrs. Works good in lower temperatures . Only thought would be to get a larger size to hold more water in the bucket. Great product so far.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
4
Danby 30 pint does the job
on June 4, 2024
Posted by: Earth_hugger
from Minnesota
Struggles to maintain the desired humidity level but for all I know, my space is too big. I also wish it had an energy star rating.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
Great dehumidifier!
on June 5, 2024
Posted by: Mooseguy
from Kincardine, ON
The dehumidifier arrived in only two days. Working very good and it has dried the air in the basement. Wish it had a timer that didn’t need setting up every day. Other than that I’m very happy with the Danby dehumidifier.
I would recommend this to a friend!
Written by a customer while visiting danby.com