Customer reviews from danby.com
Danby - DPA080E3BDB-6 400 Sq. Ft. 3-in-1 Portable Air Conditioner - Black
Average customer rating
3.7
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
14
4 Stars
13
3 Stars
7
2 Stars
3
1 Star
4
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for Danby - DPA080E3BDB-6 400 Sq. Ft. 3-in-1 Portable Air Conditioner - Black
Customer Rating
1
Bad
on July 12, 2024
Posted by: John 1
from Chiliwack
This customer did not provide a text review.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, December 19, 2024
Hi John,
I’m sorry to hear about your experience with our Danby Portable Air Conditioner. It sounds like it may not be meeting your expectations. Issues can sometimes arise from incorrect settings or installation. Our consumer service team is here to help you troubleshoot any challenges you’re facing and find a resolution.
If you need assistance, please reach out to us at consumerservice@danby.com.
Regards,
Earl
I’m sorry to hear about your experience with our Danby Portable Air Conditioner. It sounds like it may not be meeting your expectations. Issues can sometimes arise from incorrect settings or installation. Our consumer service team is here to help you troubleshoot any challenges you’re facing and find a resolution.
If you need assistance, please reach out to us at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Filter removal & cleaning instructions ?
on July 15, 2024
Posted by: Roho
Just started using it, works well so far. Didn't see instructions for locating, removing and cleaning 3 screens though. 2 screws to remove to access lower & side screens seem like the heads will strip very easily which will be a problem when trying to clean them every 2 weeks. No instructions for cleaning filters either.
Written by a customer while visiting danby.com
Customer Rating
1
Bad experience
on July 15, 2024
Posted by: AlexB
Stopped working after one month of use. Not cooling anymore. Do NOT recommend.
Response from danby.comBy Earl, customer service, December 19, 2024
Hi AlexB,
I’m sorry to hear about your experience with the Danby Portable Air Conditioner. It’s concerning that it's not cooling properly after just a month. This could be due to factors like low refrigerant levels or an obstructed air filter. We’d love to assist you in resolving this issue. Please reach out to our consumer service team at consumerservice@danby.com for further support.
Regards,
Earl
I’m sorry to hear about your experience with the Danby Portable Air Conditioner. It’s concerning that it's not cooling properly after just a month. This could be due to factors like low refrigerant levels or an obstructed air filter. We’d love to assist you in resolving this issue. Please reach out to our consumer service team at consumerservice@danby.com for further support.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
2
Air condition
on July 17, 2024
Posted by: Naseem
This air condition is not cooling the place something wrong, last year i purchased and i cant believe the warranty is for two months?
Response from danby.comBy Earl, customer service, December 20, 2024
Hi Naseem,
I’m sorry to hear that your air conditioner isn’t providing the cooling you expected. This can sometimes happen if the filter is clogged or if the unit is not properly sized for the space. I encourage you to reach out to our consumer service team at consumerservice@danby.com so we can assist you in finding a resolution.
Regards,
Earl
I’m sorry to hear that your air conditioner isn’t providing the cooling you expected. This can sometimes happen if the filter is clogged or if the unit is not properly sized for the space. I encourage you to reach out to our consumer service team at consumerservice@danby.com so we can assist you in finding a resolution.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
2
Poorly designed exhaust hose
on July 22, 2024
Posted by: TMZ10
Disappointed with this unit. Cannot provide a review on its cooling or evaporative abilities due to continual issues with the exhaust hose. On other portable air conditioners I have owned the hose twists onto screw like threads on the plastic connector or it has clips to hold it in place. On this unit there are 3 level threads (not screw like for twisted threading) and the hose does not stay attached to the plastic connectors. It detaches and then the hot exhaust is released into the room. I am very disappointed with the poor hose design given the price of this unit. We have had it for 5 days and have been unable to really use it because we are constantly fighting to keep the hose secured. Debating whether to pack it up and return the unit or make an attempt to hold it together with HVAC tape, which may work but feels like we shouldn't have to jerry rig together the hose on a brand new unit.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, December 18, 2024
Hi TMZ10,
I’m sorry to hear about your experience with the exhaust hose. It sounds frustrating when components don’t work as expected. This issue can sometimes occur due to alignment or fit, which might prevent a secure connection. We recommend checking the alignment of the hose and connectors for a better fit. If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
I’m sorry to hear about your experience with the exhaust hose. It sounds frustrating when components don’t work as expected. This issue can sometimes occur due to alignment or fit, which might prevent a secure connection. We recommend checking the alignment of the hose and connectors for a better fit. If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
portable Ac
on August 5, 2024
Posted by: metexx
from canada
the first time I used this after running for 2 days the plug started burning up on the socket,
I got a few spark burns but I got it out in time
these units are not as cold as a window unit
I got a few spark burns but I got it out in time
these units are not as cold as a window unit
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, December 18, 2024
Hi Metexx,
Thank you for sharing your experience. I'm truly sorry to hear about the issue with your portable air conditioner. It's possible that the plug connection might not be secure, which can lead to overheating. Additionally, portable units may not cool as rapidly as window models due to their design. We want to ensure you receive the assistance you need. Please feel free to reach out to our consumer service team at consumerservice@danby.com for further resolution.
Regards,
Earl
Thank you for sharing your experience. I'm truly sorry to hear about the issue with your portable air conditioner. It's possible that the plug connection might not be secure, which can lead to overheating. Additionally, portable units may not cool as rapidly as window models due to their design. We want to ensure you receive the assistance you need. Please feel free to reach out to our consumer service team at consumerservice@danby.com for further resolution.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Great A/C
on May 28, 2025
Posted by: Boss93
from Vancouver, BC
It’s big and powerful, we put it in our living room and it’s also not too loud.
Written by a customer while visiting danby.com
Customer Rating
3
It's OK
on June 30, 2025
Posted by: smansman
from Surrey, BC, Canada
Doesn't move air around as much as I would like, and it's a bit loud when the AC is running, but it cools my bedroom well.
Response from danby.comBy Earl, customer service, August 21, 2025
Hello smansman,
We’re sorry to hear about your experience. Sometimes, airflow and noise levels can vary based on the room setup or settings. We recommend checking the placement and ensuring the vents are unobstructed. Please contact our consumer service team at consumerservice@danby.com for further assistance. We can help provide a solution to improve your experience.
Regards,
Earl
We’re sorry to hear about your experience. Sometimes, airflow and noise levels can vary based on the room setup or settings. We recommend checking the placement and ensuring the vents are unobstructed. Please contact our consumer service team at consumerservice@danby.com for further assistance. We can help provide a solution to improve your experience.
Regards,
Earl
Written by a customer while visiting danby.com